Got my name wrong a few times
Got my name wrong a few times
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 25 reviews with 4 stars · Clear filters
Got my name wrong a few times
By customer
A little more guidance on the named insured… What it is, is it required, etc. would be appreciated next time.
By Eve
just expensive and they said i would receive proof of insurance upon paying and i haven’t
By ron
Mitch was excellent at answering all my questions, and handling my business in a timely manner. From first contact to quote to bound coverage, he made the experience comprehensive, fast, and EASY! Thank you for your great service!
By Cat C., Escape Astoria L.
The process is little clumsy. Overall I was satisfied.
By customer
Response from ESP Specialty Insurance· Sep 28, 2022
thanks for your candid feedback!
Easy to use. Fast. Good price compared to others. Insurance coverage wasn't clear but someone quickly replied in their chat function and clarified.
By Natalya
Response from ESP Specialty Insurance· Aug 29, 2022
Thank you for your feedback!
Tried paying invoices via website instructions. After several attempts, website finally came up. Then website would not complete the "Pay Your Bill" link, as it would not come up. I called number on invoice and they were able to complete payment process.
By James Corbett for North B.
Response from ESP Specialty Insurance· Jul 29, 2022
James sorry to hear that you had issues, glad you were able to get a hold of us to handle accordingly we will strive to do better in the future!
Too expensive
By Kuok