Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
309 reviews
eSIM CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get eSIM NoweSIMCard is a leading provider of eSIM services, offering seamless connectivity solutions in over 200 countries. Our platform specializes in two types of data plans: Data Only eSIM and Data-Voice-SMS. We cater to the diverse needs of our users by providing local, regional, and global eSIM options. Whether you're a frequent traveler, a business professional, or someone who needs reliable connectivity, eSIMCard ensures you stay connected without the hassle of changing physical SIM cards. Our commitment to innovation and customer satisfaction sets us apart, delivering high-quality, hassle-free mobile connectivity wherever you go. With eSIMCard, you experience uninterrupted communication, easy setup, and the flexibility to choose plans that best suit your needs.
eSIM Card (esimcard.com) has 309 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 257 reviews with 5 stars · Clear filters
Wonderful customer service and very helpful. Thank you!
By Tara R.
Response from eSIM Card· Dec 10, 2025
Thank you, Tara! We're so happy to hear that you had a wonderful experience with our customer service. Your feedback means a lot to us, and we’re always here to assist whenever you need. Happy connecting!
Very responsive and immediately some one was Avila le to address my question. I always use eSIMs during my travel to Europe and never had issues. It’s the best international deal. So happy with the experience and highly recommended.
By Hala S.
Response from eSIM Card· Dec 1, 2025
Thank you for sharing this. Please note that our eSIM cannot access your personal number, messages, or physical SIM, and we cannot perform number portability. What you’re describing seems related to your primary mobile carrier or device security. We recommend contacting your carrier immediately to report the issue. If you need help checking your eSIM account, our support team is available.
Support all the time in touch.
By Kalashnikov A.
Response from eSIM Card· Dec 1, 2025
Thank you, Alexey! We’re glad to hear our support team was always available when you needed help. We truly appreciate your feedback and continued trust.
Perfect!!!!!
By Nikolay N.
Response from eSIM Card· Dec 1, 2025
Thank you, Nikolay! We’re happy to hear everything was perfect for you. Your support means a lot, and we look forward to keeping you connected on your future travels.
Very good, the manager helped me
By Aslan A.
Response from eSIM Card· Dec 1, 2025
Thank you, Aslan! We’re pleased to hear our manager was able to assist you effectively.
Quick and good value for money purchase (one of the cheapest options I found for EU) with easy to install instructions. Initially it wouldn’t connect so I contacted customer service on WhatsApp and they replied instantly. After restarting my phone the eSIM connected and worked fine.
By Natalia M.
Response from eSIM Card· Dec 1, 2025
Hey Natalia! We’re glad you found our EU plan great value and the setup instructions easy to follow. Happy to hear our WhatsApp support could help you get connected quickly after the restart. We appreciate your feedback and look forward to keeping you connected on your next trip.
Awesome customer service, very happy
By Salah
Response from eSIM Card· Dec 1, 2025
Thank you, Salah! We’re delighted to hear you’re very happy with our customer service. Your feedback means a lot to us, and we look forward to supporting you again on your next trip.
I had such a positive experience with this internet provider! I was struggling to insert my eSIM card and honestly felt quite panicked. Their assistant immediately stepped in and guided me through every step via WhatsApp. The instructions were clear, fast, and incredibly helpful. What impressed me most was the reactivity and professionalism—they didn’t waste a second, and thanks to their support my eSIM was activated in no time. Now everything is working perfectly. Highly recommend this provider for their quick response, friendly guidance, and excellent customer service.
By Corinne M.
Response from eSIM Card· Nov 24, 2025
Thank you, Corinne! We're delighted to hear about your positive experience and that our team could guide you through the eSIM setup so quickly and clearly. Providing fast, professional, and friendly support is always our top priority, and it’s great to know you’re fully satisfied with the service. We truly appreciate your kind words and recommendation — happy connecting wherever your travels take you!
