Do not buy
Do not buy. Item never came to me . I bought in dec 2019
By Andrea M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
239 reviews
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Esfranki is listed under Cosmetics & Makeup.
Esfranki (esfranki.com) has 239 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 232 reviews with 1 star · Clear filters
Do not buy. Item never came to me . I bought in dec 2019
By Andrea M.
DO NOT USE ITEMS NEVER RECEIVED REFUND REQUESTS IGNORED
By Sarah M.
I ordered ten,got two and the insist I got complete order. Do not order from this company
By Caryl Ann B.
Do not trust this company. They are a fraud!! They will not refund any thing you buy. They will send you damaged makeup and refuse to refund. Please do NOT buy anything from them
By Erin P.
Giving 1 star very begrudgingly! Should be 0!!!! Item ordered on the 25th january. It is now 31st march. Still no sight of it. They dont reply to emails and make no effort in communication. FO NOT ORDER FROM THIS COMPANY. Con artists
By Juss G.
Product purchased never came. Given the same response email after requesting my money back 4x. Don’t bother - this is a complete scam.
By dayna R.
If I had a choice, I will give this company zero stars. It is a total scam. I paid online and never received a shipment. Then they sent me an email, see below copied and pasted: 1. No shipping company's name and tracking number 2. Shipping info is total wrong, it looks like computer generated, I am located in Canada. I would strongly warn all online shoppers, please DO NOT BUY anything from this company, they are scammers and I will take further action on this matter ----------------- Original email from Esfranki.................................... Hello, Thank you for sending in your concern to us and we would like to apologize for this. I would like to inform that your order has been fulfilled and is currently in the passage. Upon checking, tracking information latest update is stated below: 2020-03-24 10:33 740160 - BCP Quận 10A, Delivered, Recipient:HUYNH NN/. Ghi chú: 6600. DELIVERED We kindly ask to contact your local post office immediately as they might have the item on hold and for you to be able to arrange a re-delivery. We also recommend checking with your neighbors to verify it was not delivered to them while you were out. Thank you. Elaine R. Customer Support Representative #EFK02797565 Esfranki
By Linda W.
I ordered a product January 12th from this company and it is march the 29th...I havent got the product and they wont reply to any of my emails. Been trying to get my money back but maybe toate for that
By Alice W.