Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
597 reviews
EROMMYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore our range of products including gazebos, pergolas, patio furniture, camping and more: experience premium quality and unbeatable prices. Enjoy the convenience of free shipping and hassle returns in EROMMY. Shop Gazebos Shop Pergolas Shop Saunas Shop Fireplaces Shop Carports Shop Furnitures
EROMMY (erommy.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 252 reviews with 5 stars · Clear filters
had any question they got right back to us.
By customer
Response from EROMMY· Feb 27, 2025
Hi, thank you for purchasing EROMMY products. If you have any questions further, feel free to contact [email protected].
Excellent buy! great product and quick delivery (via Fedex).
By DanT
Response from EROMMY· Feb 27, 2025
Hi Dan, thank you for your recognition of EROMMY's products and service.
The website is very well done and informative. It was very easy to find a sauna that fit our needs. The pricing on the website was much lower than other websites for the same item. I ordered it on Saturday and received it the following Friday. Very well packaged. Extremely easy to assemble and appears to be well made. The user manual and assembly instructions were easy to understand with lots of pictures. The sauna works well and we're hoping for many years of relaxing in and enjoying the sauna.
By Paula
Response from EROMMY· Feb 24, 2025
Hi Paula, thank you for purchasing the EROMMY sauna and for your satisfaction with our product and website. We hope our sauna brings you enjoyable and relaxing moments.
Came on time, a great buy.
By rochel
Response from EROMMY· Feb 21, 2025
Hi Rochel, thank you for your purchase.
Fast delivery!
By Milo B.
Response from EROMMY· Jan 31, 2025
Hi Milo，thank you so much for purchasing EROMMY products.
Easy to assemble. Works great Really nice looking
By brenda S.
Response from EROMMY· Jan 31, 2025
Hi Brenda, thank you for your purchase and love for our infrared sauna. If you have any problems in the future use, feel free to reach out at [email protected].
Great shipping resulting in no damage. Easy to assemble with two tools. Took about 14 hours working alone. I would recommend this product.
By Dale
Response from EROMMY· Jan 20, 2025
Hi Dale, thank you for your purchase and recommendation.
I was really surprised at the speed for delivery as the poor FedEx driver didn’t have any help and the delivery was as stated 7 business days…even during the <11 inches of snow! I haven’t had a chance to assemble the gazebo yet however, the first thing I would suggest is the company place a sticker on the box that has the instructions in it. This way I could study while waiting for the deep thaw.
By Ray O.
Response from EROMMY· Jan 20, 2025
Hi Ray, thank you for purchasing EROMMY products and the labeling suggestions. We will provide the feedback to the product and logistics team for future optimization.
