Excellent customer service
Excellent customer service. Very helpful on the phone.
By Michael L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Equipatron is an online retailer of small engines that re-power a wide variety of equipment such as cement mixers, zero turn mowers, tillers, air compressors, plate compactors, chippers, log splitters, pumps and much, much more. We offer the top engine brands, including Honda, Briggs & Stratton, Kawasaki and Kohler. We also stock and ship replacement parts and accessories for both engines and power equipment. It is our goal to provide exceptional correspondence and support for our customers to ensure they get the right replacement engine or part for their equipment. We have a wonderful staff of individuals with decades of experience in the industry who are available to help.
Equipatron (equipatron.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 167 reviews with 5 stars · Clear filters
Excellent customer service. Very helpful on the phone.
By Michael L.
Affordable price and fast shipping
By Dale W.
I purchased a new engine for my John Deere D110 on Friday afternoon and it was so easy to install. Had to call once for a quick question and Floyd was so helpful. Total install time was around 2.5 hours. Have already put 2 hours on the new engine and must say it has already out performed the OME hands down. From my first email to my last phone call all of the team members have been amazing. Thanks and good luck !!!
By Gene S.
Ordering process **** (4 stars about the same as most on-line retailers) Correct part ***** (5 stars) Turn around time *****+ (5 + excellent turn around) Security in ordering *****+ (5+ Stars) Price and shipping cost ***** (5 stars) Overall: Excellent. Thanks guys!
By Harry
Order arrived quickly, parts work as expected!
By Tpilina
Great service and super fast shipping. Best prices on the internet for the mower parts that I was looking for. I would highly recommend this company. Thank you for superior service.
By Nancy O.
Quick processing and shipping.
By Joseph R.
The man on the phone was quickly able to pull up what I saw on the public web and help me order the parts I needed. He Fed X'ed them to me straight away. Fair price, excellent service.
By C Mark C.