The company has been responsive to…
The company has been responsive to queries. The product works as advertised
By Michael B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
75 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EPLO is committed to providing affordable modern smart bathroom products to every family. We work hard to ensure you have a great experience.
Eplo (eplo.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 62 reviews with 5 stars · Clear filters
The company has been responsive to queries. The product works as advertised
By Michael B.
I don't usually review products, but my new Eplo toilet literally changed my life. I love everything about it! I never even tried a bidet before pulling the trigger, but I was converted on the first use. The only think I can't vouch for so far is durability, since I've been using it for only a month now.
By Alain G.
It was easy to place my order and my bidet arrived even faster than they said it would. There was no damage to it from transit. I have not had the need to contact customer service so this is my only experience.
By B B.
We love your products.
By PETER M.
Fast shipping, good pricing
By Robert B Johnson J.
Prior to purchase I was able to get answers to specific size/dimension questions quickly. I was even sent a few photos to better illustrate the information that was provided. After purchase I received the same level and speed of response to a few technical questions I had.
By Paul B.
Very responsive. Great customer service.
By Patricia C.
I had many questions regarding installation. I received prompt responses, even on the weekend. This helped guide us through a successful installation.
By Todd M.