Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
445 reviews
Epik LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Epik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Daniela was quick to get me the info I needed and gave me great advice on what I should do.
By Paul W.
Response from Epik LLC· Oct 21, 2024
Hi Paul, thank you so much for the kind review. We're so glad Daniela was able to get you the info you needed and provided you with such great advice.
The support is, literally, Legendary! Sam, especially, goes over his way to be helpful and it's much appreciated. I've been with them for over 10 years.
By Guillaume
Response from Epik LLC· Oct 21, 2024
HI and thank you so much for your business and loyalty as a customer for all of these years! We value your bsuiness and always want to provide customers with the legendary customer service we're know for! Thank you so much!
The assistance and guidance I received was invaluable and absolutely critical to me getting my domains corrected. The fact that Epik can be reached via phone, email, and chat truly does set them apart from the rest of the pack when it comes to other registrars.
By Brian
Response from Epik LLC· Oct 3, 2024
Hi Brian, thank you so much for the positive review and we're so glad that our assistance has been critical to correction your domains. We're also so glad that you appreciated our means of following up and that has set us apart from other registrars. We appreciate the feedback and value your business!
After getting fed up trying to get some account support on my old registrar, I decided to give Epik.com another try as my go-to domain parking-lot... I'm glad I did, and my Faith is restored (for now)... I had some questions and called before sign-up/ dom transfer, it was immediately picked up by someone that actually knows enough to answer my questions and not just read copy off their site. Refreshing. I'm impressed with the "new Epik" so far and hope I never have to transfer again or update this review:)
By Uriah R.
This is legit one of the best platforms to get domains from, hands down. They get an unfair bad rap for no reason, I have been with them for 4 years now and have had no issues.
By Bo C.
I transferred my domains from goDollarDaddy around two years ago and I have always been impressed by this companies customer support. NEVER have I had a single issue that was not resolved with 1 call. I'm confused by some of the negative reviews lately and I can only chalk it up to trolling. While I understand everyone's experiences are different, nothing in my experience with this company have shown me they would ever be in the running for a 1 or 2 star review. Craziness. I currently hold around a dozen domains here and host about half of them. The best experience I've personally had with a hosting company in my last 14 years in the web world. Keep up the good work Epik!
By Eric L.
Always prompt and knowledgable support, Amy was great.
By James W.
One of the agents, a gent named Bruno, has been the most helpful of all the folks I've interacted with at epik.com. I moved my businesses to epik.com from another service provider and find this platform to be significantly more stable overall. I'm glad I made the switch and it's agents like Bruno, who are not only competent in his knowledge base but also very patient and highly professional in doing his job.
By Ed
