Cool bulbs, no customer service
While I love the bulbs, I had one burn out after only 50-60 hours then break off in the socket. I emailed customer service and have not received a response.
By Bethany B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
142 reviews
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E.P.Light ambient light is a new type of LED bulb, decorative lamp, combined with Pollock‘s abstract painting and traditional Edison bulb. Each bulb is crafted as an artwork, handmade, against dropping.
E.P.Light (epdesignlab.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 20 reviews with 4 stars · Clear filters
While I love the bulbs, I had one burn out after only 50-60 hours then break off in the socket. I emailed customer service and have not received a response.
By Bethany B.
Very pleased with the product, just wish that the colors were a little brighter/ more contrasted.
By Emily
Their original products such as colorful bulb-shape lamp are very nice. Highly recommended. Unfortunately some items sold on their website, for example luky bird lamp, are not their original products and they might have quality issue. Sadly, mine was that. The 2 of 4 lamps did not work normally. But again, their original products are cool!
By MM300
Everything came on time and nicely package. The only thing of the bases didn’t work.
By Stephanie S.