E.P.LightReviews of epdesignlab.com

Over one month and I have been billed and no delivery. Not responsive at all

This thing is very small. Did I miss the measurements on the web site?

Disappointed in quality and design of base and bulb. The base does not hold the bulb as shown, Bulb looks scratched from inside the resin.

Ordered two lightbulbs, received one and a base with an incompatible plug. Contacted the company and they told me that since the base is worth more, they won't send me the second bulb. But I don't need the base (which by the way, made smoke after being plugged with an adaptor) and never got my second one. Then company went quiet. Avoid

I placed an order with EP Light over two months ago. Since then I have tried to contact them several times to enquire about delivery time for this order but I have not been able to speak to anyone or had any response to emails. I am still waiting to hear from them to find out when, if at all, I am going to receive the order I placed. I would also like to highlight that I paid for these items when I placed the order. So my experience of this company so far is extremely poor. I would caution anyone who is thinking of placing an order with them to think twice.

I never received my product. I’ve contacted the company twice and no response. Worst service I’ve used so far.

not a good product at all. does not stay on ear. not a tight fit and for this price point would expect more. seems like a gimmick product more than anything.

I cannot review the product as I have not received it yet. I ordered it almost 4 weeks ago (Aug. 1) and have not received it. Customer service was not very helpful. Took days to respond and then I was told the bulb I ordered was not available which the website did not say when I placed order. I was told the base would ship and I should pick out a different bulb which I did. I was sent a code for I believe it was 15% off of next purchase. I asked the discount be applied to this order which was accepted. That was on August 12 and I have yet to receive an email saying my order shipped nor have I received anything. At this point I cannot recommend ordering anything from E.P. Light