Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam AdelmanCEO, Envelopes.comUPDATED October 1, 2025
Envelopes.com (envelopes.com) has 201 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 126 reviews with 5 stars · Clear filters
The service was quick and effortless and the quality is top notch.
By MD
Response from Envelopes.com· Apr 21, 2026
Thank you for taking the time to leave such a kind review! We’re thrilled to hear that you found the process quick and effortless, and that you’re happy with the quality. That’s exactly the experience we strive to provide. Thank you again for your support, Elizabeth, Customer Support Manager
I always have a great experience with customer service and the quality I receive from Envelopes.com. I find it easy to place orders and always get updates so I can follow up and track my orders. I will always recommend Envelopes.com.
By D. E.
Response from Envelopes.com· Apr 20, 2026
Hello! Thank you so much for taking the time to leave a review. We truly appreciate your continued support! We’re thrilled to hear that you consistently have a great experience with our customer service and product quality. It’s wonderful to know that ordering is easy and that our updates help you stay informed every step of the way. Your recommendation means a great deal to us, and we look forward to continuing to serve you! Warm regards, Elizabeth, Customer Support Manager
It seems like an easy product to source. It wasn't. But, I found it, and the price was great, service was prompt, and the follow-up has been good. I found a good and reliable company and I received a good product in a very timely fashion. That is truly a good find these days. I would recommend this company.
By Douglas P.
Response from Envelopes.com· Apr 20, 2026
Hello Douglas! Thank you so much for taking the time to leave a review. We truly appreciate it! We’re glad you were able to find exactly what you needed and that your experience with our pricing, service, and follow-up met your expectations. It means a lot to us to be considered a reliable resource! We truly appreciate your recommendation and look forward to continuing to serve you in the future! Warm regards, Elizabeth, Customer Support Manager
You have a large selection of envelopes that I need as well as some obscure types. This makes it easier knowing i have someone that I can depend on for these items. Thanks you!
By Mark C.
Response from Envelopes.com· Apr 20, 2026
Hello Mark! Thank you so much for your kind words! We’re glad to hear that our wide selection, including those harder-to-find options, has been helpful for your needs. It means a lot to know you can rely on us. We truly appreciate your support. We look forward to continuing to serve you! Warm regards, Elizabeth, Customer Support Manager
Rebecca provided exceptional customer service every step of the way. I initially had trouble placing my order and uploading graphics, but she walked me through the quote process so I could move forward. When the product I needed was sold out, she quickly helped me find alternative options that worked just as well. I then ran into issues with the website, and Rebecca once again stepped in to ensure my order was properly set up and ready for processing. Later, when I realized the 2-day shipping might not arrive in time, I reached out via chat—and Rebecca was there again. She upgraded my shipping and handled everything seamlessly using my card on file. The process had its challenges, but Rebecca made it smooth and manageable by resolving every issue quickly and professionally. This is my first order, and while I haven’t received the product yet, the level of customer service alone gives me full confidence that this won’t be my last.
By Rosie O.
Response from Envelopes.com· Apr 20, 2026
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Rebecca was able to support you every step of the way and provide the level of service we strive for. From assisting with the quoting process to finding alternative options, resolving website issues, and ensuring your order was completed and expedited, it’s wonderful to know she made the process smooth and manageable for you. We truly appreciate your patience throughout the process and your confidence in us. Your feedback means a lot, especially as a first-time customer, and we’re so glad Rebecca was able to make such a positive impact. If you need anything further or have any questions once your order arrives, please don’t hesitate to reach out. Thank you again for your kind words—we look forward to supporting you again in the future! Best regards, Elizabeth, Customer Support Manager
good service, good price
By Evelyn W.
Response from Envelopes.com· Apr 14, 2026
Thank you for taking the time to leave a review! We’re so glad to hear you were happy with both the service and pricing. We truly appreciate your support and look forward to working with you again in the future! Elizabeth, Customer Support Manager
Exceptional communication during the ordering process. Adjustments were made due to the availability of the product at the time of my order, but did not delay the product's delivery. The company representative Rebecca could not have been more helpful. My order arrived on time and expertly packaged. Highly recommend ordering from this company.
By Dan
Response from Envelopes.com· Apr 8, 2026
Hello Dan! Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you were happy with the communication and overall ordering process. While availability adjustments can sometimes happen, we always aim to ensure they do not impact delivery timelines, so it is great to know that was your experience. Rebecca will be delighted to hear your feedback. She is dedicated to providing excellent support and ensuring a smooth experience for our customers. We appreciate your recommendation and look forward to working with you again in the future! Elizabeth Customer Support Manager
I have purchased from Envelopes.com for about 10 years, as the Coordinator of a group of papercrafters. I average 15,000 A2 envelopes each year. All orders have been received in a very short time.
By LISA D.
Response from Envelopes.com· Apr 1, 2026
Hello Lisa! Thank you so much for taking the time to leave a review and for your continued support over the past 10 years. We truly appreciate your loyalty and are honored to be your go-to source for envelopes. It’s wonderful to hear that your orders have consistently arrived quickly and met your expectations. We look forward to continuing to support you and your papercrafting group for many more years to come! Elizabeth, Customer Support Manager
