EnergyBetReviews of energybet.com

This has to be one of the worse bookies I have ever known! The website is constantly buggy so when you need to place that important bet you cant even log in! When you are logged in the site is slow and at times unresponsive. I was also given a £10 welcome bonus which was nice but I could not use it! I tried over several days from laptop and mobile device without any luck. Customer service was also very unhelpful and just kept copy and pasting the T&C's which was meaningless as I had followed it to a tee. They then went on to ask me if I was happy to close the account? What kind of help is that!? I would certainly look elsewhere and AVOID at all costs!

Please please dont sign up, they will take you'Re money but dont dare win , they will need very intrusive ID including wage slips, photos of yourself with passport etc, even if you get pass this and withdraw, they have no intention of paying , i got told barclays bank had lost my payment, yes the worldwide institute of barclays had lost my £625 winnings and not a scam bookies from malta! AVOID

Absolute rip off merchants - they take a not-unsubstantial charge for withdrawals. Also far too invasive of privacy. They emailed me asking for personal information such as my employment status, job description, monthly earnings, etc. This was accompanied by a request to upload bank card and passport photos together with a utility bill from within the last three months. They can shove that kind of intrusion into my private life. How dare these dodgy bookies question me to this extent while pretending it's all for my own good. Who the hell do they think they are. This is Big Brother gone mad and no one should subscribe to it. If they're concerned about gambling addiction then let them place a weekly max £250 deposit on every account!!

Bunch of robbers. I tried to transfer 20 quid in my account and they took 40 ..that's fine.. but despite the payment going from my bank and its clearly in my deposit history in my energy bet account the money has never appeared in my account. Shame they were no issues prior to this. Customer service now asking for proof via my bank account however.. as explained 10 times in the last few days , I cannot send anything such as a screenshot due to security on the banking app. Also noticed they remove games a lot when it's clear they will be a goal scored. Which is rubbisb for me as I do 1st half goal inplays

This is the WORST betting company I have ever used. Avoid them at all costs. Won £90.50 on my account. Didn’t ask for no verification before I deposited. Then I tried to withdraw the winnings then they all of a sudden wanted proof of verification. No problem I sent them everything they asked for and more. They kept refusing my documents for no valid reason just making up any excuse to reject them. This went on for 3/4 weeks. EVENTUALLY they accepted my documents and approved my withdrawal. Then to go on and close my account for no reason. So I wait for my withdrawal then to get an email stating they have tried ‘numerous’ Times to put my money in the bank but there was a problem with my bank and to contact my bank to see if incoming payments are switched on. I done this and the bank have told me there is no issue from there end (also have received a refund from another company with no issue yesterday). So I email them telling them what the bank have said and I have heard nothing back and still don’t have my money. They are a joke and just try anything to not pay you. Disgusting company and should be looked into by trading standards.

Signed up for an offer they had and thought I'd give them a go. They sent me an email saying 50% Euro 2020 deposit bonus which got my attention. (Up to max £100) Reading through the T&Cs you have to bet on accumulators for your bonus bets and do so x12 of your bonus, which is a bit steep, but not unheard of. Keep reading though, this has to be done within 3 days with no bets allowed to be placed on markets that aren't settled within that 3 days. £1200 worth of bets within 3 days to keep your bonus!?! Just a sneaky way for people to put money into their account. Appalling. Avoid. EnergyBet, if you're going to offer a bonus offer a bonus, if 99% of your customers aren't going to be able to meet the terms then don't bother. Update: They have since asked me for my name and reference number, despite the offer being one that anyone can take them up on, the terms are clearly visible on their website. They are asking me for additional information in the hope I don't provide it so they can then ask Trustpilot to remove this review. Instead of asking me for pointless information which isn't going to change the terms of the offer you have on, you might want to look at creating offers that you customers can use properly. £100 bonus but only if you bet £1200 on bets within 3 days? Dear oh dear.

THEY TOOK MY WINNING MONEY AND CLOSED MY ACCOUNT! They closed my account for I had accounts before. So I won 1072 Euro and did withdraw 900 Euro but they took my wining money and just gived me back my deposit money 100 Euro. My account before I did over 3000 Euro deposit what about those money give me back then!! This site is a scam and taking the fastest exit to not give you the winning money! Iam so mad right now. I will not give up on this. I played sportsbet Username: Granit01

I DO NOT recommend their site. Dishonest, scam, poor customer support. Stopped receiving loyalty bonus, customer support is useless. Got scammed out of $300+ in winnings. I posted again because they removed my review. Probably because I linked a different site. My bad.