Grown my company with Emotive
Emotive is great to work with - I have grown my company alongside them, and they've treated me like family along the way. Work with them -- they are good people with a good service
By Dugout M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
124 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.1,000+ brands rely on Emotive to deliver a 27x ROI on average and engage their customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is free to try, easy to use, and risk-free to get started. We offer a 5x ROI guarantee or your money back.
Emotive (emotive.io) has 124 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 68 reviews with 5 stars · Clear filters
Emotive is great to work with - I have grown my company alongside them, and they've treated me like family along the way. Work with them -- they are good people with a good service
By Dugout M.
Very easy to set up and run simple campaigns. Analytics lets you assess how campaigns perform clearly. No issues so far.
By Bill K.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We are excited to continue our partnership and provide you with the best best-in-SaaS customer experience. - Emotive
Emotive has been a great asset for us to run our SMS marketing campaigns. Our Success Manager has been very proactive and helpful, providing us quick solutions when we have issues and consistently sending us ideas for campaigns.
By Brennan M.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! - Emotive
We've seen great results and it's easy to use. We enjoy using Emotive.
By Brian
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We are excited to continue our partnership and provide you with the best best-in-SaaS customer experience. - Emotive
Love working with this team. The setup was very guided and they are all very supportive. We feel great knowing we have a team behind us.
By Alex
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We are excited to continue our partnership and provide you with the best best-in-SaaS customer experience. - Emotive
Emotive checks all boxes: - Great features - Delivers quantifiable results - awesome client support Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!
By Joh M.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We're so glad we check all the boxes for you! - Emotive
Emotive is a great affordable option with proven ROI! User friendly and great system with better results than competitors
By Grace H.
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! - Emotive
You guys have really created an excellent product and have a great support team. Easy to use and very intuitive.
By Andrew
Response from Emotive· Jan 30, 2023
Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We're so happy to hear you find Emotive easy to use! - Emotive