Customer service is just copy paste so…
Customer service is just copy paste so good luck getting anywhere. I've payed 100s on there free game and couldn't even get a real response from a human being.
By Con Sloth R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
62 reviews
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Embark Studios is listed under Gaming.
Embark Studios (embark-studios.com) has 62 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Customer service is just copy paste so good luck getting anywhere. I've payed 100s on there free game and couldn't even get a real response from a human being.
By Con Sloth R.
Bought Arc Raiders on the Sunday 2nd November that their servers couldn't cope. I was stuck in a log in queue for over an hour and gave up. They reimbursed everyone that logged in that day except me because I actually didn't log in on the 2nd, because I couldn't because I was stuck in a queue due to their crappy servers.
By Aneil S.