Good Customer Experience
Matt helped me tremendously with the purchase and financing of my chair. He answered all my questions and made me feel comfortable in knowing the company would be there for me if there were any warranty issues.
By John D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 327 reviews with 5 stars · Clear filters
Matt helped me tremendously with the purchase and financing of my chair. He answered all my questions and made me feel comfortable in knowing the company would be there for me if there were any warranty issues.
By John D.
The gentleman who called me back on Sunday afternoon provided me excellent customer service and answered all my questions. I decided to work with this retailer directly instead of purchasing through Amazon given the pricing, free shipping and no tax! Thank you!
By Sabrina
Ronda was very helpful
By LL
I have Owned a Ergotec Message Chair For many many years. NEVER failed Still working today but starting to show some wear. SEARCHED ON GOOGLE and found the same exact chair and I ordered a new one it went up after dollars but is well worth the money. ALL GIRLS TRY THE MESSAGE CHAIR AND ALWAYS START TO LAUGH THEY LOVE IT. Men sit for a tryout and eventually fall to Sleep. Love my chair.
By Charles
Delivery team was awesome!!! The chair is perfect. Thank you.
By Louann T P.
I give Emassagechair 5 stars. After having a bad experience with Affirm, who falsely advertised a 0% percent financing but showed a 14% finance rate at check out and would not change it after a converssyopm with a representative and a so called manager, Emassage was a breathe of fresh air. Fast and efficient!
By Ronald
Super good service, phone support, and great pricing!
By Bryan
I have now bought six chairs from emassagechair, I believe. The product is wonderful and surprisingly affordable. And the staff is unfailingly helpful and knowledgeable. This company has my highest possible recommendation on every level.
By Wayne