Thanks for the excellent customer …
Thanks for the excellent customer service
By Mike R.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 327 reviews with 5 stars · Clear filters
Thanks for the excellent customer service
By Mike R.
I have a wonderful experience with sales Matthew to buy the dream massage chair from Emassagechair. Matthew helped me to find the best massage chair I looking for, He is so patient to explain the details of products, answer all my questions and concerns professionally. Also he helped me to find a way to afford. I very grateful and thankful Matthew that he helped me to own one of the best massage chair and enjoy my health well. Thanks.
By Jun
Matt was my representative and I would like to take a moment to thank him. He was very helpful with all my questions as well as very patient with me. The courtesy I was provided with was above and beyond. Matt knows his massage chairs inside out. Trust me, you would not be disappointed. Thank you Matt for all your help and all that you continue to do.
By angelo K.
Spent a lot of time researching massage chairs. EMASSAGECHAIR was the best. They came in with a great price and the service was impeccable.I think everyone should give them a try.
By Jeffrey
Great customer support team. They took the time to listen and provide great insight that helped me decide which chair to buy.
By Jerry
I was having a problem with the Ogawa app and Matt sent me the fix for it within 2 minutes of receiving my email. Brilliant service!
By Tony
Matt was extremely helpful in explaining the differences in the chairs. He listened to what I was looking for and asked my height to make sure the chair I was looking at would give me the proper massage to meet my expectations. Highly suggest talking to someone as there are many options and needs.
By Cherrie
Very patient and willing to answer any questions you may have with a happy voice. AWESOME CUSTOMER SERVICE. kudos to your whole staff!!!!
By Kim