Enassagechair
I spoke with several massage chair companies and Emassagechair was far and away the best - knowledgeable, helpful, friendly. Matt was great.
By CB
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 327 reviews with 5 stars · Clear filters
I spoke with several massage chair companies and Emassagechair was far and away the best - knowledgeable, helpful, friendly. Matt was great.
By CB
Top notch company with very intelligent, proficient employees! Please do not hesitate to purchase through EMassagechair.com. They are a legit company with employees that really care about the customers needs. Very friendly and helpful employees. You won't be sorry!!!!! Matt did a great job helping decide which chair to purchase and was extremely patient!!
By Jim
Experience has been very good so far. Matt was very helpful and is extremely knowledgeable about the details of all the chairs. He was able to help me pinpoint the perfect chair (Ogawa Smart 3D) given my body type, height, and massage preferences. Price was very reasonable too. Overall, very happy with emassagechair!
By Peter
Matt is really helpful and useful. He change over my order to a better one without a hassle.
By Peng
This is not my first massage chair purchase but this was the best! We've learned first hand that getting the next massage chair is no easy task. Fortunately, our representative-Matt-was both personable and professional from answering our every question and request. No reservation, I would recommend this company to anyone--Matt is great!
By Leo
Customer service representative Matt is professional, friendly, and helpful. Very pleasant online shopping experience. And very good price even beating Costco promotional price.
By Sharon
Three days of Massage Chair comparing models and price shopping and Matt really helped out. No sales pressure whatsoever just an honest attempt to earn my trust and business. He answered every email and addressed all my questions.
By Craig S.
The product lines and very knowledgeable staff at Emassagechair really help me understand and find the right massage chair to fit my personal needs. Highly recommend that you spend sometime reviewing their website and talking with their friendly and well informed sales team members.
By Mr R.