Heather was very helpful
Heather was very helpful, knowledgeable and friendly. I only ordered my massage chair today but genuinely feel like I will have great customer service going forward.
By Paul
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Heather was very helpful, knowledgeable and friendly. I only ordered my massage chair today but genuinely feel like I will have great customer service going forward.
By Paul
I had made several calls to emassagechair.Com and each and every time the Personnel were polite and very knowledgeable. They helped me to pick out my chair which was the Ogawa active L. It was very good choice as a replacement of my 12-15 year old chair that had finally given out after DAILEY use. If you have back problems/ back injuries A massage chair could be the very thing that keeps you moving from day to day as it has done for me for the past 12-15 years . Emassagechair.Coms' Customer support appears to be very good thanks again
By L.Mule
Great prompt service and very knowledgeable on products. Very friendly too.
By Jay
Second chair that I purchased from them. Great doing business with them again and happy. Can’t wait until I receive my new chair.
By Sky
Kind customer service encouraged me to buy. Hope to have a timely delivery and also enjoy the product.
By John
Matt was excellent and very knowledgeable.
By Robert
Matt our rep was great. Couldn’t be happier
By Andrew
I used chat for questions. Never expected Matt to be so well informed about the product! Wow was I impressed and will recommend Emassagechair to everyone.
By JONI D.