Elova JewelryReviews of elovajewelry.com

Response from Elova Jewelry· Oct 2, 2026

Hi Neda, We're truly sorry for the manufacturing issue with the missing toggle clasp, that's not the quality we want for you. We're grateful we could get the refund processed for you. Again, we apologize for the trouble. 🤍 With love, Team ELOVA

Response from Elova Jewelry· Sep 29, 2026

Hi Deborah, We're truly sorry for the disappointment. We've sent you an email, hoping there's still something we can do to help with this. We look forward to your reply. Again, we apologize. 🤍 With love, Team ELOVA

Response from Elova Jewelry· Sep 29, 2026

Hi Patricia, We're truly sorry the necklace arrived broken, this definitely isn't the kind of experience we want for you. We've sent you an email with a resolution, and we look forward to your reply there. Again, we apologize. 🤍 With love, Team ELOVA

Response from Elova Jewelry· Sep 29, 2026

Hi Timothy, Thank you so much for reaching out, and we want to reassure you, we don't sell on Walmart or any other third-party platforms, only through our own website. Whatever you're seeing there isn't from us, and we're not able to vouch for its authenticity or quality. With your purchase from our official store, you're also covered under our lifetime guarantee, something no other seller can offer. Thank you again, Timothy! 🤍 With love, Team ELOVA

Response from Elova Jewelry· Sep 29, 2026

Hi Eloise, We're truly sorry the necklace fell short for you. Our Nature Stone Necklace should measure 50cm from tip to tip. That said, we've sent you an email so we can assist you with this further, and we look forward to your reply. Again, we apologize. 🤍 With love, Team ELOVA

Response from Elova Jewelry· Sep 29, 2026

Hi Nancy, We're truly sorry for what happened, this definitely isn't the kind of experience we want for you. Mix-ups like this can sometimes happen on the carrier's side, but we're glad we were able to get your refund processed in a timely manner based on our conversation with our support team. Again, we apologize for the trouble, Nancy. 🤍 With love, Team ELOVA