Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
357 reviews
Elite Force AirsoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Airsoft competitors “leave it all on the field” and in doing so expect their airsoft event and milsim equipment to perform without fail. You can count on Elite Force Airsoft Guns from Elite Force and Umarex license partners such as Amoeba, Avalon, Beretta®, GLOCK™, Heckler & Koch®, Ruger®, UZI®, VFC and Walther® to be reliable and dependable no matter the battlefield or the backyard. They’re constructed with high-quality airsoft parts and components to ensure optimal performance during operations and an experience that’s true to life no matter the mission. Coupled with the best in airsoft customer service these extreme airsoft guns are constructed so that you can depend on them to be your front line resolution.
Elite Force Airsoft (eliteforceairsoft.com) has 357 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 37 reviews with 1 star · Clear filters
Came damaged
By Leonardo
Response from Elite Force Airsoft· Aug 18, 2025
Please contact Umarex for any warranty claim for your GBB magazine. You can reach out by phone at 479-646-4210, ext 7, Monday through Friday, between 8:00 AM and 4:30 PM Central time or email [email protected].
They sent me a defective magazine. I called spoke to somebody about it. They blew me off. Do not buy from these people.
By William Z.
Response from Elite Force Airsoft· Aug 15, 2025
This sounds unusual. Our standard process for warranty claims is to set up a return for the item for its evaluation. We would encourage you to contact us again by either phone or email. 479-646-4210 ext 7, M-F, 8:00 AM to 4:30 PM or [email protected].
I replaced the parts I purchased but same issues still exist.
By Lyle
Response from Elite Force Airsoft· Mar 6, 2025
You might reach out to our service team or even ask for help from the hive mind in the online airsoft community. We can be reached at 479-646-4210, ext 7, M-F, 8-5 Central, or [email protected].
Shipping took a while
By Jacob
Response from Elite Force Airsoft· Jul 12, 2024
We do apologize for the delay, but it must be noted that you placed the order on July 4th, the first day of a 4 day weekend. Your address is in the 4 business day shipping rainge so, best case scenario would lead to 8 days from when you placed your order. The tracking number does show that the package is scheduled to deliver today- which would be 8 days from the time you placed your order.
Wrong product. How many H&K MP7 magazine styles can one company make?
By Jeff
Response from Elite Force Airsoft· May 28, 2024
Please reach out to our service department to consult with the team on the appropriate magazine for your MP7. They can be reached at 479-646-4210, ext 7 M-F, between 8-5 Central. Likewise you can email [email protected]. Thank you.
I don’t know if I’m special or if I just can’t find out how to return items but I sent an email and tried to call with no response need my money back. Soon
By Thomas
Response from Elite Force Airsoft· May 24, 2024
Email volume may have been caused a delay in response. You can call the service department at 479-646-4210, ext 7 M-F, between 8-5 Central time or try emailing [email protected] again.
Never got my gun
By Thompson
Response from Elite Force Airsoft· Mar 7, 2024
Your order was cancelled. For more information please contact our service department for more information.
I haven't received package yet
By Christopher
Response from Elite Force Airsoft· Jan 12, 2024
This does appear to be delivered to the address listed in the order. https://www.fedex.com/fedextrack/?trknbr=701950693752&trkqual=12026~701950693752~FDEG
