The return poiilcy is a disappointment
The return poiilcy is a disappointment
By Yalonda F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
14,191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 357 reviews with 2 stars · Clear filters
The return poiilcy is a disappointment
By Yalonda F.
Was a 5 star until company took order. Confirmed was in stock and then 5days later say backorder. Contacted them to only then learned item was no longer carried in store
By Janel W.
I DONT LIKE THAT THEY ACCEPTED MY ORDER WHEN THE PRODICT IS OUT OF STOCK AND WHEN I RETURNED TO THE SITE LATER AND THE PRODUCT IS STILL ABLE TO BE PLACED IN MY BASKET. THEY SHOULD KEEP THE WEBSITE UPDATED.
By Demeko N.
Response from Elevate Styles· Sep 3, 2017
Sorry you had a bad experience. We hope to serve you better next time.
Returns suck with this website. They charge you $9.88 for shipping fee upon return even though you have to pay the post office for the actual return. Then they charge 20% restocking fee. After all the expenses to return an item, you may as well just try to resell it yourself. Disappointed and will NOT do business with them again.
By Diane
I will be returning the crochet hair I purchased because its frizzy and looks old. The wave definition that is shown on the website and videos are not in the hair that was sent to me.
By Michelle
When I opened the packs I was very disappointed. The hair was very frizzy and did not have the defined waved pattern that I saw on the website or in any video of the hair that I looked at. The hair looked old and worn before. Very unhappy with this purchase. I will be seeking this hair again on another website.
By Chelle S.
I still haven't received my order, but the quality of your stuff is good so I'll give you two stars
By Haley
Response from Elevate Styles· Aug 5, 2017
DELIVERED Product & Tracking Information See Available Actions Postal Product: First-Class Package Service Features: USPS Tracking® DATE & TIME STATUS OF ITEM LOCATION August 1, 2017, 10:30 am Delivered, In/At Mailbox SYRACUSE, IN 46567 Your item was delivered in or at the mailbox at 10:30 am on August 1, 2017 in SYRACUSE, IN 46567. August 1, 2017, 7:41 am Out for Delivery SYRACUSE, IN 46567 August 1, 2017, 7:31 am Sorting Complete SYRACUSE, IN 46567 August 1, 2017, 6:54 am Arrived at Post Office SYRACUSE, IN 46567
Shipping is very expensive and tbe quality of the hair of my choice wasnt soo good
By Emara T.
Response from Elevate Styles· Jul 25, 2017
We offer free shipping $60 and over. We appreciate your business!