Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
52 reviews
Eleo Online Donor Management SoftwareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eleo is an online donor management software that oversees every donor and fundraising aspect of your nonprofit so you can focus on the big picture. See how!
Eleo Online Donor Management Software (eleoonline.com) has 52 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 51 reviews with 5 stars · Clear filters
Kristen has been very helpful as I learn all about ELEO! Thanks so much for your help and patience!
By Cindy S.
Response from Eleo Online Donor Management Software· Jun 18, 2020
Thank you for your review. We are a fan of Kristen ourselves! Haha :)
The non-profit organization I work for recently acquired Eleo and it has been the best decision from every perspective. Not only the software is very reliable and friendly, but it's also the people who support it that make the difference. They are always ready to help in an expedite and efficient way. Eleo has all the features we need and more. It really makes my job a lot easier, more efficient, and error-free. I would recommend Eleo 100%
By Silvia C.
Response from Eleo Online Donor Management Software· Jun 18, 2020
Thank you for your review, Silvia. It is always our goal to make you feel supported. We look forward to continuing to work together!
We researched several non-profit software suites: Donor Perfect, Salsa CRM, EveryAction, Bloomerang and Little Green Light. In the end we chose Eleo for a number of reasons: Low cost, both implementation and ongoing. Ease of use. Numerous included reports. Integration with our mass mailing service. Web Forms. We are quite happy with Eleo after using it for six months. It's easy to use, not difficult to implement and the included reports meet most of our needs. The support is great!
By Mitchell C.
Response from Eleo Online Donor Management Software· Jun 18, 2020
Thank you for your review, Mitchell. We are glad you are taking advantage of Eleo's features and integrations. Stay tuned for more to come!
Pam did a great job of walking me through the process of uploading our data. Look forward to working more with Eleo and the team.
By Vera
Response from Eleo Online Donor Management Software· Jun 18, 2020
Thank you for your review, Vera. Pam and the rest of the Eleo team look forward to continuing to work with you and your amazing organization, as well.
The employees are extremely helpful and are always quick to respond to a question or offer advice. It's a very personal experience and you don't feel like you are someone being handled at a call center. I really appreciate the exceptional service and glad we made the choice to go with Eleo!
By Kathleen H.
Response from Eleo Online Donor Management Software· Jun 18, 2020
Thank you for your review, Kathleen. The Eleo Team is glad you made the choice to go with us, as well, and look forward to working with you.
Our tech support manager, Pam, is a dream! She responds almost immediately and seems to understand what I'm asking right away, even though I know I sound crazy and confused.
By Rachael D.
Response from Eleo Online Donor Management Software· Jun 22, 2020
Thank you for your review, Rachael, it means a lot to Pam and the team. You never sound crazy and we look forward to continue working with you!
ELEO is always helpful in providing assistance whenever needed. I will stress whenever because ELEO's support members -- Pam, Sue, Caroline and Kristen--always answer all my questions. Can't say enough great things. Forms and reports are everything.
By Team W.
Pam replied quickly and was very thorough!
By Wendy B.
Response from Eleo Online Donor Management Software· Jun 22, 2020
Thank you for your review, Wendy. Pam and the rest of the Eleo team appreciate it!
