Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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83 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At ElectricByke.com we strive to provide the best e-bikes and recreational mobility products at the best prices for commuters and adventurers of all ages, from teens to seniors.
Electricbyke.com (electricbyke.com) has 83 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 48 reviews with 5 stars · Clear filters
Bill was awesome to work with customer service was awesome the bicycles are awesome 👏 Read them five star out of five stars
By Jesus M.
Response from Electricbyke.com· Nov 5, 2021
Thanks for the great feedback, Jesus! Hope you are all enjoying those bikes! -Bill
Very fast service excellent customer service I recommend anybody looking for any parts for Bikes to purchase from them .
By Tamar
Response from Electricbyke.com· Oct 29, 2021
Thanks for your review! We always appreciate hearing from our customers.
I was initially concerned with purchasing an electric tandem bike online BUT Bill from ElectricByke gave me the confidence due to his immediate return calls and excellent / personable conversations we had. The Micargi Tandem is a blast. My wife and I have spent hours enjoying our time together getting the perfect amount of exercise we need throughout the ride. The bike is extremely comfortable with simple electronic controls to set your desired assist level OR an available full electric power mode and let the hub motor do all the work (which i rarely do). Since we both try to do most of the work, we have gone over 35 miles with plenty of battery power remaining. Thanks to ElectricByke for creating great experiences for us both. Just need to find an effective trailer for this bike so we can create new adventures elsewhere. A+ to ElectricByke, Micargi and the owner Bill! My next purchase will be an electric cruiser just for me!
By Frank A.
Response from Electricbyke.com· Oct 18, 2021
Thank you Frank - we always like to hear about our customers' experiences with their electric bikes. Glad you and your wife are enjoying your tandem bike. Here's to many happy miles for the two of you! - Bill
My trike came with a damaged seat. No problem; they were on it immediately and I had a replacement within a week.
By Melissa B.
Response from Electricbyke.com· Oct 12, 2021
Melissa - many thanks for the service review. Glad we were able to solve your problem.
They had what I needed in stock and ready to go! Fast shipping time and packed really well. I would definitely reccommend Electricbyke.com! Thank you!
By Chad L.
Response from Electricbyke.com· Sep 26, 2021
Thanks for the nice review, Chad!
Excelente customer service. Bill went above and beyond to help me and to be sure I was getting the right bike for my size, always responding to my multiple calls and emails, immediately! Very happy with the Bike and the support I received! Thank a million Bill!
By Lm
Response from Electricbyke.com· Oct 6, 2021
Many thanks for your review! Enjoy your bike!
Product is fine, the delivery system is messed up. Held my package for over 2 weeks but customer service handled it. Happy with the product!
By Courtney C.
Response from Electricbyke.com· Oct 6, 2021
Thanks for your feedback, Courney! Enjoy your product!
I would HIGHLY recommend this company. Bill was amazingly responsive and helpful.
By customer
Response from Electricbyke.com· Oct 6, 2021
Many thanks for your review! Let us know if we can be of any future assistance.
