Took 3 weeks for a delivery and when I…
Took 3 weeks for a delivery and when I reached out to support no one replied back. Horrible experience and doubt I’ll be back
By Christopher P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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544 reviews
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eJuice Direct is an online discount vape shop offering a big selection of premium Vape Juice, Tanks, Box Mods, Starter Kits and Vape Devices at discount prices!
eJuice Direct (ejuicedirect.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 77 reviews with 1 star · Clear filters
Took 3 weeks for a delivery and when I reached out to support no one replied back. Horrible experience and doubt I’ll be back
By Christopher P.
You don’t deliver to my state.
By Bonnie
Shipping said 2 days when I bought it the juice took about a week and half to get it very disappointed in the time frame
By Anonymous
Was informed that the purchase was delivered to California and not Canada and then silence
By Fred R.
I have always had good service but on my last order I tried to cancel because it didn't give me free shipping or use my discount code so it cost me almost $200 ...I tried to cancel immediately after I got my confirmation info but it apparently didn't work
By Billie M.
I never received my package. I emailed the company several times and no response. I did not get a refund. Worst customer service.
By Takeenya D.
It looks like they waited a week to put my order in the mail and after numerous times reaching out waited until they finally put it in the mail to respond.
By Tim S.
Ordered over 2 weeks ago and haven't got the juice yet. Can't count on your shipping and delivery date!
By Natasha S.