Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
41 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online grocery shopping made easy at EfoodDepot. Free shipping over $75 or more offering large variety of very best ethnic foods online with recipes, such as Asian Food, Japanese Snacks, Thai foods, Instant Noodles, African Food, Indian Spices, Middle Eastern Food online
Efooddepot (efooddepot.com) has 41 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 22 reviews with 1 star · Clear filters
Ordered and paid for a sizable order in April 2018. It's almost August and still nothing. What's worse, more than 7 requests for status of my order were sent. NONE were answered. Called listed 888 phone number, but it's not working. Is this company legit? Is anyone there? The whole ordeal sounds shady to me. Now I have to fight to get my money back. This seems like a horrible company and it's been a horrible experience!
By Hula M.
I placed my order on Oct 6, 2017. My order didn't get processed until I contacted the seller on Facebook on Oct 30 and told me that I should be expecting for my order to arrive within the week of Nov 6. But I still haven't received my order to this date - 11/12/2017. The website is totally misleading when it says "Economy Shipping (10-14 days)"!! So unprofessional! Never again order from this seller/website!!
By We I.
I still not receive my order that i placed a month ago, luckily I use paypal for payment. I tried to contact the seller but the seller never respond. So I escalate the issue to paypal to refund me and cancel my order. What a waste of time.
By Dwi A.
DO NOT Order from this company!!!! I never had any problems in online shopping before, but this company it's so terribly bad... the shipping was fast, but there are 3 item that missing from my order! Where are they ??? I paid for everything but where's the rest of my package? I had tried email them like 3 times and call them too, but no response! 😡
By Yoke J.
I ordered from here...they sent the wrong item...never returned my calls or emails...even took screen shots of item online, order and what was received. Don't waster your time and frustration ordering from here.
By wendy J.
It takes forever to get the shipping status. And I posted asking the owner about the status on Facebook..never responded. Called..left a mesage..nothing.. The most unprofessional seller I've ever encountered. They think they don't have any competitor. I'm just gonna start buying Indonesian stuff from Ramayana store instead.
By E. P.
We have ordered a product that was to be from Germany. Instead, they sent one made in China. They think we would not notice. The company replied to us that we should get over ourselves because it was a bottle of sauce and told us that they do not wish we shopped at their store any more. How cute, lol! We are in the processes of contacting US Customs to make sure that they are not brining products to US that have wrong country of origin and advertise them as something else than it truly is. That is deceptive.
By Ronndon W.
I never had any problems with them until now. I order my favorite Indonesian items from this website on Sunday, July 24, 2016. I never got any confirmation about shipping information. I am waiting for 2 weeks, still no confirmation. Checking their website again, it is said packaged but never have the shipping information. I sent the email, no response. Complain to their website, no response. Call them, no response. Post my message in their facebook page, they removed my post without any resolve. Finally, I cannot stand it and call my credit card company. If you have bad management, then please don't charge anybody's credit card. It is just FRAUD!!!!!
By Anny
