efile.comReviews of efile.com

If I could give you folks 0 then I surely would! Now, I was clear that I wanted to file for the prior year. I answered a few questions then on the following screen it stated for 2021. I discontinued and no refund was returned to me. I emailed you, detailing the situation and you have yet to refund me my payment. You expect $29.99 for absolutely nothing!!! And suddenly, there's a problem with my emails being sent to you, not one will go through. You must be blocking me! How dare you? Now, I am going to contact my credit card company, report you to the BBB, warn others about you and will NEVER do business with you, again!

I wish I could give them zero stars. I'm not mad that I'm getting a decreased amount. I'm not even upset about having to pay $45, I had lots of forms (3 different incomes, mortgage, student loans, etc). It is most common to file for free when all you have to enter is one W2. The part I'm mad about is, I found this website on the IRS web page. Why is the IRS telling people to use this service is unreliable? I have been waiting on my tax return for MONTHS! Now I find out I'm getting back THOUSANDS less than they told me. I'm not worried about the amount I'm getting back. I'm mad because it took so long to get my money.

e-file is a scam. I went through the who process of filing with them and was charged 28.00 for a emailed copy of my returns. I was sent an email the next day that irs had rejected my returns (but they still took 28.00 from my account), and when I tried to contact them, NO RESPONSE, but they still got my 28.00 payment. E-file is a scam and I will not ever get scammed by them again. Take these reviews serious. Efile is a big scam.

I wish I could give them ZERO stars. Like so many others, I wish I had looked at the reviews because I got scammed too. I am a senior on social security, file a simple 1040 return, and this company charged me $67, aka half my monthly good budget. Their response when I asked for a refund was it's already been filed, so no refund. DO NOT USE THIS SCAMMING COMPANY. The BBB needs to shut this company down. The are scamming people all day, every day.

I wish I would have read the reviews before I filed my taxes with efile.com. I made the mistake of filing on the day taxes were due along with everyone else. There must have been a glitch with their system and subsequently my tax return was screwed up resulting in giving me a refund 10 X's more than I am suppose to receive. I contacted someone at file.com by email since they don't list a phone number. Very frustrating because they keep telling me my taxes went through. Now I will get audited by the IRS and the State because my return is so messed up. I will never, ever use eFile.com again.

E File claimed their service is free. NOT FREE!!! Horrible customer service. I alerted my bank in case they try to electronically gets funds from my bank account. DO NOT USE THIS COMPANY!!

This is NOT e-file.com where you file for free. This is efile.com where they bill you. BAIT AND SWITCH. USE THE DASH!

I went to this site after a postcard from IRS saying i could file for free here. When finished efile charged me $49. I had spent the hassle of preparing and had done my return on paper first. Just needed to file on line. Found a coupon and went ahead and paid because I needed to file to get my past stimulus check. Rejected by IRS. Everything correct but now I have to wait 2 weeks for the IRS to send something in the mail to verify it was me. IRS has everything it needs to do this. DO NOT USE THIS COMPANY. They do not answer calls or emails. I could have gone in person , retired and could have had it send and not paid a dime.