Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
238 reviews
eFax CorporateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Vincent was very knowledgeable and helpful in resolving the password issue.
By issam K.
Response from eFax Corporate· Mar 21, 2024
Issam, we greatly appreciate your nice words regarding the assistance provided by Patrice actually and I will make sure he is aware of your feedback
Patrice is VERY knowledgeable and patient as he navigated me thru login issues and making account changes. He Rocks!
By Claudine D.
Response from eFax Corporate· Mar 15, 2024
Thanks Claudine, It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team receives your feedback especially Patrice, they’ll be thrilled to hear your kind words.
I have called numerous times and no one has gotten me into my account until this angel answered the phone and walked me through it in 5 minutes.She is a great asset to this company!
By Nicole N.
Response from eFax Corporate· Mar 13, 2024
Nicole, I will make sure that Marijana is aware of this wonderful review from you highlighting her superb support on that day. We wish you a wonderful day
Patrice was very helpful and knowledgeable.
By Khushboo
Response from eFax Corporate· Mar 7, 2024
Thank you so much Khushboo for taking the time to leave this very nice review highlighting Patrice's efficient assistance. We wish you a fantastic day!
I had eFax Corporate password issues. Upon contacting eFax Corporate, Patrice answered and did not stop assisting me until we finally were able to get the User site working. I am very grateful for the time spent and for making eFax Corporate work.
By Cm B.
Response from eFax Corporate· Dec 12, 2023
Thank you for taking the time to leave a 5-star review on Trustpilot. We greatly appreciate your feedback and are thrilled to hear about your positive experience with our product/service. Your review not only encourages our team but also helps other potential customers make informed decisions. We strive to provide exceptional customer service and deliver the best possible experience. Thank you once again for your kind words and for choosing our company. We look forward to serving you in the future.
One more problem with the IT systems, were Patrice was able to help us. Thank you !
By Kai D.
Response from eFax Corporate· Nov 28, 2023
Kal, we are delighted that Patrice managed to assist you with a positive outcome. Have a splendid day !
Patrice was professional, friendly and very helpful. Felt as if he were a friend. Very kind. A+++
By Stephanie
Response from eFax Corporate· Nov 7, 2023
Stephanie, thank you very much for your kind words. They are certainly a source of motivation for the team. Have a fantastic day!
Patrice was extremely helpful and patient with my questions. He took the time to make sure all of my questions were answered and was very positive. I would feel comfortable calling again knowing I would get someone that professional.
By Sarah C.
Response from eFax Corporate· Oct 17, 2023
We’re so grateful that you took the time out of your day to share your review with us, Sarah. We’ll make sure that Patrice receives your kind feedback. It will make him day!
