Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
238 reviews
eFax CorporateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Eleonara was exceptional with solving my issues. She was attentive and very professional
By Jesse F.
Response from eFax Corporate· Sep 1, 2020
Thank you so much Jesse for your 5-star review! We will share this with team to let them know to keep up the amazing work. Have a wonderful day
Eleonora De Grandi was very helpful in resetting/unlocking my account. It is very appreciated when service people are understanding and helpful.
By Karen H.
Response from eFax Corporate· Aug 26, 2020
Karen, let me return the compliment by saying that it is very appreciated to read such feedback and I will make sure that Eleonora is aware of it. Have a wonderful day.
Spoke to Elenora Degrandi today and she helped me with a billing issue. She was helpful and very kind. She listened to me and provided excellent customer service.
By Stacy V.
Response from eFax Corporate· Jul 9, 2020
Thank you Stacy for this very good review and I am happy to discover this good experience today regarding your request. I will make sure Eleonora know about your feedback. Have a wonderful day !
Patrice is helpful and gives very good support.
By Apex
Response from eFax Corporate· Jul 9, 2020
Thank you very much for taking a moment to leave this nice review for Patrice and his assistance today. We wish you a wonderful day.
I called efax corporate as I had an error creating new user accounts. I spoke with Patrice who was very knowledgeable and guided me quickly through the issue and resolution.
By Darren T.
Response from eFax Corporate· Jul 8, 2020
Thanks a million Darren for leaving this nice review about the service provided by Patrice. We really appreciate it and will make sure that he is aware of it. We wish a very good day.
I needed help logging into a new account because I was not receiving a token. I called and spoke with Patrice. As the other reviewers have stated, he is helpful,knowledgeable and kind. Working with him was easy and he resolved the problem quickly. A positive experience from start to finish.
By Jo
Response from eFax Corporate· Jul 7, 2020
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We are glad you felt great about this positive experience thanks to Patrice.
Eleonora was very helpful, professional and courteous. Thank you Eleonora!
By Priority 1 Automotive G.
Response from eFax Corporate· Jun 24, 2020
Thank you very much for this nice review for Eleonora and the service provided. We will make sure she knows about it. We wish you a wonderful day .
Patrice Moussima was absolutely EXCELLENT!!! He listened, was knowledgeable, very respectful of my time and just overall a pleasure to work with. Absolutely 5-STAR Service!!!!!!!
By Terrie O.
Response from eFax Corporate· Jun 10, 2020
Terrie, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to assit you again with our solution eFax Corporate. Have a wonderful day.
