Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,345 reviews
eFaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,940 reviews with 5 stars · Clear filters
Elizabeth was professional and helpful.
By Mitchell M.
Response from eFax· Feb 20, 2024
We are glad to hear about your experience, Mitchell Melnikoff, and appreciate the great review! We will be sure to pass your great feedback along to Elizabeth, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support
I am a new client to efax. As I am starting up I wanted to be sure my number was properly ported prior to cancelling my existing service. Elizabeth V helped me in real time with confirmation and a test fax. Efficient, thorough and expedited my request. Excellnt service. Thank you Elizabeth.
By RS
Response from eFax· Feb 20, 2024
Thank you RS for taking the time to leave us a 5-star review. We are very thrilled to hear that you had a pleasant experience with Elizabeth V. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
The Service I liked the service when I needed it and this time I called to cancel it. It was easy to speak with a rep and cancelled it.
By LaTonya S.
Response from eFax· Feb 16, 2024
We are sorry to see you go LaTonya, but are glad we were able to assist for the time you needed us, and that the cancellation went smoothly! We appreciate you taking the time to share your experience, and will be sure to let Nicole know about your great feedback! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Very happy with the service I recieved from Iraia. She was prompt, courteous and pleasant to deal with.
By Sheila Rae S.
Response from eFax· Feb 16, 2024
Thank you Sheila Rae for taking the time to leave us a 5-star review. We are very thrilled to hear that you had a pleasant experience with Iraia. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
The representative that I spoke with was very kind and answered all my questions and very professional.
By Brenda C. H.
Response from eFax· Feb 16, 2024
We are glad to hear about your experience, Brenda, and appreciate the great review! We will be sure to pass your great feedback along to Minh, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support
Excellent customer service with an excellent solution
By Amy G.
Response from eFax· Feb 15, 2024
Thank you for the positive review Amy. Your feedback is always welcome. If you have any concerns or questions, please message us at [email protected]. An obstacle is only a stepping stone! eFax Support Team
Her spirit and professionalism.
By Measuray F.
Response from eFax· Feb 15, 2024
We are glad to hear about your experience, Measuray Frank, and appreciate you taking the time to provide us with such a great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Nicole quickly understood my needs and helped me set up the plan that works for my team!
By DS
Response from eFax· Feb 15, 2024
We are glad to hear about your experience DS and appreciate you taking the time to provide us with such a great review! We will certainly let Nicole know about it, and if you have any further questions or concerns please do not hesitate to reach us at [email protected] and we will be happy to help! eFax Support
