Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,345 reviews
eFaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,940 reviews with 5 stars · Clear filters
Marie support me, she was awesome! Thank you so much!!!
By Julie
Response from eFax· Sep 29, 2021
We are glad to hear you enjoyed the support, Julie! We will be sure to let Marie know about your great feedback, and if you need any help with the service, let us know at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
Marie was extremely helpful. She answered all my questions and when I send in a followed up questions she was replying immediately. Professional and went beyond what she really had to do to assure that we the clients are being heard and finding solutions and or questions answered. Thank you, Liz Jauregui Diversified Capital Funding
By Elizabeth J.
Response from eFax· Sep 29, 2021
We are thrilled to hear about your experience, Elizabeth! We will be sure to pass along your wonderful feedback to Marie, and if you need any additional assistance let us know at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Joke was very helpful, friendly and efficient. I appreciate the excellent customer service.
By L.A.
Response from eFax· Sep 29, 2021
Hello L.A, We truly thank you for taking time out of your day to send such an amazing review for Joke. We will be sure to share your feedback with her as this will certainly brighten her day. Please let us know if you have any further questions as we are always here to provide support. You can also reach out to our Social Team at [email protected] at any time. Many Thanks, Stay safe and healthy, eFax Support Team
I was completely satisfied with this experience. It could not have gone better
By Thomas W.
Response from eFax· Sep 28, 2021
We are very pleased to hear that you are happy with our service Thomas. We appreciate you for sharing your experience here with us and should you require further assistance, please feel free to contact us at [email protected] and we would be happy to assist! Have a great day and stay safe, efax Social Support Team
Than you for your attention Joke.
By Mas Tlatoani Danza F.
Response from eFax· Sep 27, 2021
Thank you for the great review, Mas! We will be sure to pass your feedback along to Joke, and should you need any further assistance please do not hesitate to reach out to us at [email protected] Many Thanks. Stay safe and healthy, eFax Support Team
Mr. Glenn Rodrigo solved my issue under 5mins. He did his job accurately.
By Patti Sharyne B.
Response from eFax· Sep 23, 2021
Hello Patti. Thank you for the 5-star review. We are happy to hear that Glenn was able to resolve your issue so efficiently. We will pass your feedback on to Glenn. If you should find you require any assistance, please feel free to message us at [email protected]. The best gift you can give your family is a healthy you. efax Support Team
The service of the representative Mohd was excellent He was very kind and helpful, He offered your new product. I will be happy to try it. Thank you!
By Denise R.
Response from eFax· Sep 23, 2021
Thank you for the wonderful review Denise. Your feedback will be passed on to Mohd. We appreciate you taking the time. Please feel free to message us at [email protected] if you require any assistance. The best gift you can give your family is a healthy you. efax Support Team
great service from Eleonora. I f i could give more stars i would ! ty!!!
By Dario B.
Response from eFax· Sep 23, 2021
Hello Dario. Thank you for the great 5-star review. We are happy to hear that Eleonora was able to provide the level of service that you expected. If you require any assistance in future please feel free to message us at [email protected]. The best gift you can give your family is a healthy you. efax Support Team
