Excellent Customer Service
Glen was patient and understanding. After I explained how I made a mistake thinking it was for a trial, he explained the technical part of the fax document criteria on size and color and that the first one I cancelled was the "Free Trial" one. I had switched thinking it could take more MB's. Glen also kept me calm because I was in a mild freak out of despair about the charge because I am pressed hard financially.
By Cari M.
Response from eFax· Dec 15, 2021
We are glad to hear the issue is resolved, Cari, and appreciate you taking the time to leave such a wonderful review! We will be sure to pass along your feedback to Glen, and if you need any further support please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team