Great service really helped out when I…
Great service really helped out when I was stuck
By Lennon M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
60 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EDSX builds intelligent technology that gives people and organizations clarity.We design systems that remove friction and reduce complexity, so you can think, move faster, and focus on what matters.Technology is never the destination; it’s what it empowers. Our software is intuitive, robust, and scalable, built only with what’s essential.Quiet when it should be. Powerful when needed. Always enabling purposeful action.Software solutions. Systems that think. Technology that moves.EDSX. Discover What’s Inside.
EDSX (edsxkey.com) has 60 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 56 reviews with 5 stars · Clear filters
Great service really helped out when I was stuck
By Lennon M.
I was not entirely confident when I purchased perplexity 12m via Wowcher because I didn't receive my code within the window. When I emailed, I got a response that I need to activate the offer by chat. Honestly I thought it was a scam. But to my surprise, the agent was super friendly,and told me that the offer was expired but they will honour it. Later, I had some issues and they fixed it without any fuss. Both time, I had a great response, amazing and very friendly service. Highly recommended
By Sunil K.
Lovely staff and amazingly friendly, very helpful
By Kira
I can’t say enough good things about the team that helped me navigate the application of my wowcher voucher. Sarah, Liam and Mia were so professional, polite and helpful. They often picked up from one another so I never felt as if I would be left dangling. Really I cannot praise them enough. Thank you so* much.
By Sabi B.
Account issues with one of the products purchased through edsX was resolved within minutes, even though it was not edsX's fault. I used the chat and talked to a human, Isabella, who was polite, respectful and very knowledgable about the software company in question, explaining in full the reason behind the issue I had. As a senior with 40+ years in the software industry, I know how tricky some issues can be, but edsX went beyond what most would do, and this is above the norm from my experience. Top marks for excellent Customer Service and a thank you to Isabella.
By David R.
Isabella was able to fix my issue seamlessly and was very helpful - great co and customer service
By Vinay
Excellent support for perplexity AI Wowcher offer than did not come though on email.
By Richard H.
Isabella has been very helpful leading me the subscription process for my purchase. Excellent Service!
By Michael