Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
60 reviews
edrawmind.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
edrawmind.com is listed under Internet & Software.
edrawmind.com (edrawmind.com) has 60 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 46 reviews with 5 stars · Clear filters
A lot of templates and simple to use
By Dacdac
Response from edrawmind.com· Apr 3, 2025
Thank you for your good comments! We will continue to work hard to improve and innovate to provide a better user experience. Thank you for your support!
They're innovative, have an AI engine that connects with PowerPoint 365, and have advanced their designs, templates, and the floating bar, which aids in the design of complex charts (e.g., multi-level or matrix org charts). The color palette has improved significantly.
By René R.
Response from edrawmind.com· Apr 3, 2025
We are so delighted and grateful to hear your satisfaction with our product! Your encouragement is our motivation to continuously improve our products and services. If you have other suggestions or comments, please feel free to contact our customer service team. We are committed to continuous innovation and improvement of user experience!
I used EdrawMax to make P&ID and flow diagrams, it is easy to use due to good tools. I also use templates for presentations, I am very happy with EdrawMax as I can do my job fast. I used this program since 2021.
By Vladimir G.
Response from edrawmind.com· Apr 3, 2025
Thank you for your good comments! We will continue to work hard to improve and innovate to provide a better user experience. Thank you for your support!
As someone who doesn't work in engineering or design professionally, I found myself needing to visualize various technical files. After trying several e-drawing software options, here's my honest assessment of what worked (and what didn't) from a regular user's perspective. What I Was Looking For I needed something that would: - Open common CAD and technical files without requiring expensive professional software - Be intuitive enough for someone without formal training - Allow basic measurements and viewing from different angles
By Jorge Luis Cedeño G.
Response from edrawmind.com· Apr 3, 2025
We are so delighted and grateful to hear your satisfaction with our product! Your encouragement is our motivation to continuously improve our products and services. Your voice is of vital importance for us to continuously improve our product and service, and your feedback has been shared with our R&D team for future consideration. We appreciate your suggestions as a customer for more improvement of our programs. Rest assured that we will still be committed to doing more hard work to make our program more reliable and helpful.
Brilliant Application that makes the job easy. Very user friendly and features are satisfied.
By Amit P.
Response from edrawmind.com· Apr 3, 2025
Thank you so much for sharing your positive experience with us. We are genuinely grateful for your kind words and support. If you have any further questions, or suggestions, or need assistance, please feel free to reach out to us.
After an issue arose, the company provided significant assistance in correcting a misconception.
By ADRIAN
Response from edrawmind.com· Apr 3, 2025
We genuinely apologize for any inconvenience you may have encountered while using our product. We understand how disappointing it can be if the product ceases to function after an upgrade, especially when you possess a perpetual license. We kindly request that you provide more details about the issue by emailing [email protected]. Upon receipt, we will promptly look into the matter. Once again, we apologize for any inconvenience this may have caused and appreciate your patience and understanding as we work towards resolving this issue.
Great software for creating flows, easy to use and navigate, lots of templates to get you started and had everything I needed in one place to create diagrams and process flows for a project. Highly recommended.
By John J.
Response from edrawmind.com· Apr 3, 2025
We are so delighted and grateful to hear your satisfaction with our product! Your encouragement is our motivation to continuously improve our products and services. If you have other suggestions or comments, please feel free to contact our customer service team. We are committed to continuous innovation and improvement of user experience!
I've been using EdrawMind for work projects, and it has significantly improved how I organize my ideas. The intuitive interface makes it easy to create detailed mind maps, even for beginners. One of my favorite features is the variety of templates and customization options, allowing me to structure my thoughts visually.
By Nikolina S.
Response from edrawmind.com· Apr 3, 2025
We are so delighted and grateful to hear your satisfaction with our product! Your encouragement is our motivation to continuously improve our products and services. If you have other suggestions or comments, please feel free to contact our customer service team. We are committed to continuous innovation and improvement of user experience!
