Edible ArrangementsReviews of ediblearrangements.com

They took my hard earned money... for an arraingement that was supposed to be for a birthday today!! they happily charged my card and NEVER DELIVERED ANYTHING. I will be contacting my bank to fight the charge for a service that was NEVER DONE!!! THIS COMPANY SUCKS, DONT USE THEM THEY ARE CROOKS AND DONT ANSWER AND THEIR WEBSITE TO TRACK THE ORDERS IS BOGUS STAY AWAY.....!!!!!!!!!!!!!!!!!!!1

Failed to deliver; Failed to provide timely updates; Failed to talk to a real person; Could not get thru on any number I called. This was to be filled by the store in Des Plaines IL - but not answer. The absolute bottom of the tier customer service. I will NEVER use this service again and caution anyone about using the service. By the way - they take the money before they deliver the product so you may have to report the transaction as fraud to get your refund.

DON’T WASTE YOUR MONEY!! (Milwaukee, WI location) Ordered online the night before Father’s Day with guaranteed delivery. I contacted the local store in Milwaukee at 1:45pm to inquire on an approximate delivery time and was greeted by a very rude inpatient lady who said she couldn’t give me a time. Her frustration was very obvious on the phone, maybe an extremely busy day, no doubt, but as a first time customer I didn’t expect that and furthermore didn’t deserve to be talked to in that manner for simply trying to adjust my plans according to the delivery time. The website guarantees same day delivery and that’s why I place the order in the first place. Costumer service needs major improvement! Received the delivery at 5:36 pm and it was disappointing to say the least. I paid $112 for old/bruised fruit. Nothing looked fresh and nobody ate anything besides the chocolate covered strawberries as all was covered. No fresh fruit taste at all!!! I could’ve bought better tasting and fresh chocolate covered strawberries from my local grocery store for a fraction of the price. Very disappointing! Waste of money. I will never order again and would never recommend to anyone.

This afternoon Edible Arrangements of Brentwood, Tennessee delivered me a bouquet of dead flowers with slimy and rotted stems in a lovely bouquet bag! The delivery man, against my express wishes and without my permission, insisted upon taking a photograph. This was a clear invasion of my privacy, which presents a potentially dangerous situation for any customer. When I removed the flowers from the bag and paper, petals and dead leaves began falling off. How very disappointing! (The flowers were to have been a birthday gift from a dear niece). I contacted the local Brentwood Edible Arrangements store and spoke with someone named “S.K,” who said that she would refund the money to my niece’s credit card. We’ll see! I am so very disappointed and troubled by this experience,

Stay Far away from this location! Placed an order and was charged for it - supposed to be ready at 10 am, but no one there. Staff casually walking in with their Starbucks well after 10:20 am. Hung up on by staff (3 times) and OWNER who tried to say, "she was coming off of a busy weekend." Who cares? Don't run a business! So unprofessional. She'll be out of business soon with that attitude. A REFUND BETTER BE COMING BACK! OWNER REFUSED TO FULFILL ORDER!

Ordered on Monday morning, paid for same day delivery. Got a call at noon from the store telling me they were over loaded and asked if they could deliver Tomorrow. I said sure, but its going to an important customer. No movement on my order through Tuesday. Here we are Wednesday morning and I just received the email conformation of my order, not out for delivery, not delivered... just a conformation of my order. I will never use Edible Arrangements again. Paid a fortune for terrible service.

I am writing this review to let everyone know that this vendor is not reputable, and could also cause you future credit card pain. My story is that a week ago, I ordered a lovely fruit arrangement (online) for my mother, to be delivered on Mother's Day. There is an EA store in the city she lives in. I received an order confirmation email and the charge was immediately posted to my credit card. Yesterday (Mother's Day), I checked periodically through the day, and the order had NOT been delivered. When I tried to call the actual store preparing the arrangement-at around 6:00 PM, they were closed-you could only leave a voicemail. Finally, around 9:00PM, I received an email that the delivery was made. It was for naught. My mother is 92 and is in bed by 9-so she did not actually get the gift until this morning-the fruit sat outside her door (unrefrigerated) for over 12 hours. But the worst part of the story is that when I called my credit card company to dispute the transaction, I was told that the charge was put through as a "recurring" charge, not a one-off. So the plan was to keep billing me-either weekly or monthly-who knows? I had to immediately CANCEL my card, which is an inconvenience at best-but the trigger was a major consumer fraud. I see lots of negative reviews on this and other sites about this vendor-they are all accurate. DO NOT USE Edible Arrangements!

made me waste my entire mothers day just waiting for them to deliver. words can not express how pissed I am. Im actually crying cause you ruined a day that was meant to celebrate me.