eBagsReviews of ebags.com

Used eBags to order a set of Timberland Boscawen luggage as you simply can't get hold of them easily in the UK. I ordered them on the 12/01/2019 and they arrived on the 22/01/2019 and I didn't even use their express shipping. Everything arrived well packaged and as expected. Would definitely use again despite all the negative reviews here.

Before I bought my eBag I was looking for reviews and when I saw how low rated they were in this website, I was very hesitant to buy it, but I decided to take the risk because of the good reviews and because it looked that the bad reviews were due to shipment issues. That low rate cannot be more wrong, everything was perfect, since ordering online, the tracking number, the shipment, everything happened as it was scheduled. And of course the bag it self it’s awesome, it feels like very good materials, the wheels roll quiet and smooth, it has a lot of pockets that allows you a great organization. I loved it, so if you’re looking for reviews before buying an eBag (as I was) don’t hesitate. I hope this is helpful for anybody that is deciding whether buying it or not.

Thankyou for your swift responce to my concern over the false email I had recieved from someone trying it on. Its so unsettling when you receive a phishing email, wondering for the proceeding few hours whether or not somebody has robbed you of your hard earnt money.You put my mind to rest immediately. thanks and kind regards Rod.

I was reluctant to order from eBags after all the bad review, but in reading the bad reviews of disgruntled people, I realized most of the complaints were regarding shipping, warranties, or issues that seemed as though the person buying the product did not look at the return policies, shipping timelines or return policies before purchasing. I really needed the bags I purchased for travel, so I decided to take a chance on eBags and I can say I am 100 percent satisfied with the bags I ordered, as they are both great quality bags. Also, from the minute I ordered the bags, I received correspondence about my purchase and several different emails leading up to getting them, as to when the items were shipped, delivery dates, and even received confirmation via UPS within minutes of them being delivered. So, the bottom line is that most people who are satisfied customers will not leave reviews for a product, I am usually one of them, however, I thought that the reviews I read absolutely do not reflect this company or their practices, so do as I did, and give them a chance, and you too will be see that not all things said are relative to this company's service and merchandise. Thank you eBags for the great products! I will be back!

Great company. Over the past five years, I've purchased numerous items from eBags - a Derek Alexander leather handbag, a second leather handbag, four eBags house brand handbags, two Baggallini handbags, and four Laurel Burch totes. The eBags house brand handbags are indestructible and I need a new suitcase, so I went online to look for reviews of their luggage to see if their house brand eBags luggage is as good as their handbags. I stumbled across the bad reviews on this site. I am sure that everyone here had bad experiences with eBags just as described, but eBags is a major online retailer and I think what is happening is, the thousands of satisfied customers aren't posting positive reviews, while a handful of legitimately unhappy customers are posting negative reviews. Anyway, if anyone has tried eBags house brand luggage let me know what you think. I'm looking at hardside spinners

Don't understand the bad reviews. I have purchased 6 ebags and the quality and design of them have been excellent. I had one minor issue of quality 3 years after purchase and their service dept. gave me my money back with no questions asked. I will go as far as to say that they have the BEST service Dept. I have ever dealt with. Clear thinking, clear speaking, intelligent , friendly people. When I speak about their quality, I am speaking about their own brand. I know they also sell many other brands.

I've had a normal, smooth and amazing experience buying from eBags.com. Used their e-mail discount, payed, waited for the delivery (made by UPS) and everything I ordered arrived without a scratch, exactly as bought and as expected. Of course each order is an order but even though their reviews are not that positive I gave them a chance and they made it. I recommend eBags!

Got here on time expected and with the item I order. Really satisfied !