Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
463 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eBags.com - The Largest Online Retailer of Handbags, Luggage, Backpacks, Laptop Bags and More! Free Returns, Product Videos, and Millions of Reviews.
eBags (ebags.com) has 463 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 123 reviews with 5 stars · Clear filters
I bought the backpack/daypack for an upcoming trip. The daypack is just perfect for a small child to use, so I had to get another bag for my grandson. The bags seem well made and will see a lot of use.
By Laurie P.
Great prices and great service.
By Larry G.
Nice bag... will be very useful on my European trip this summer! Like the locks on the straps too!
By Francesca V.
EBags is a great site for all your bag needs from backpacks, to luggage, to purses they have something for everyone at a decent value. I would 100% recommend their customer service and shipping teams.
By Emily P.
Customer service was great! Had no problems, items arrived quickly! Would definitely recommend to others.
By Bryant D.
I bought the RFID bags for my daughter and her friend for their European trip. They loved the bag. It was small enough to hide under a coat but large enough to keep everything they needed with them. It also had strong straps to prevent someone from cutting it off your shoulder. It was well worth the money.
By Stacey S.
Always quick delivery and a quality product. Especially happy with the eBags branded items. Never dis-satisfied.
By James D.
I have been using eBags for years. Products are always well described and customer reviews are excellent. Shipping is fast and more often than not, free. Customer service is great, and they make exchanges/returns virtually painless. I haven't, and will not, buy luggage, bags and travel items from any other website or store front in many years, and I won't anytime soon! I really do love eBags!
By B C.
