Easy Massage ChairReviews of easymassagechair.com

"We were looking around for a massage chair around Christmas Time since there are good deals to get from most big companies. Our old chair was not working anymore and we had to dispose of it because we had nobody to repair it anymore. Most chairs seem to get only 3 years parts and 1 year labor. That was not enough in warranty for us. So we phoned around and found EASY MASSAGE CHAIR company and they went out of their way to help us get what we looked for: a massage chair of super good quality which would be sent to Hawaii and had more than 3 years in labor warranty. We told them how much we wanted to spend and they found the perfect chair for us. There was only one company sending chairs to Hawaii without shipping costs and with 5 years parts and labor. They got us the chair for a discounted price which matched what we wanted to spend and I will be ALWAYS grateful to Vincent to get us this chair. My husband needs it daily to keep backpain at bay. With the chair, he lives without backpain. It is a LIFE SAVIOR for us both. We both love it and do not ever want to be without it. I have started to explore ever more functions and I am amazed at all the different programs it has. This is a chair, you could spend your whole day in it."

I am a verified customer, not a robot-ha! With so many companies and choices for massage chairs, I was pleasantly surprised when I not only got a call back within minutes, but responses to all my questions. When they were out of a modeI I wanted, they offered another at a great price. After the sale, the chair shipped on time and in great shape. They offered white glove service, but I installed the chair myself and was enjoying a great message that day. I am very pleased and encourage you to check out this company.

Great customer service, fast delivery, and hassle-free installation. Great chair and nice free gift!

EasyMassageChair.com is awesome. I got an outstanding deal that was not on their website when I called with a question about a different chair. There was no pressure to buy. Vincent explained the deal and gave me a reasonable amount of time to research the chair and call him back. After a couple of hours of reading reviews and watching YouTube, I called Vincent back and bought the chair. The point is, do not be shy about calling them. You may end up with a deal that is even better than what you expected. The white glove delivery service was worth it. The chair was delivered in only 11 calendar days, and it was assembled in my house exactly where I want it. Although their white glove service is more expensive than their competitors’, EasyMassageChair’s deal on the manufacturer’s extended warranty was less than what the manufacturer charges. So, even with all the bells and whistles, I still came out way ahead. No fooling—I got a $10,000 chair with a full 5 year extended warranty, and it was assembled in my home, for a little less than $4500. Unfortunately, there were a couple of problems with my new chair out of the box. I emailed Ruth at EasyMassageChair about the problems, and she put in a call to the manufacturer for me right away. I also called the manufacturer, and a local technician called me within 6 hours to schedule an appointment to come to my home. Even with the chair malfunctions, there is nothing wrong with this story. Malfunctions happen, and the problem only showed me that the folks at EasyMassageChair.com have got my back after the sale. (Pardon the pun.) This was a big, scary purchase for me, and I feel very good about the outcome. On behalf of my back and myself, many thanks to Vincent, Jessica, and Ruth at EasyMassageChair.com.

Excellent service and follow up. Great online chat service. Made it easy to deal with.

Staffs are very responsive. Delivery is fast. I got the Massage Chair less than 10 days after the order. Osaki OS-4D Pro Maestro Massage Chair works well for my wife and whole family. Different programs fit everyone's needs.

I ordered the Titan Jupiter XL from Easy Massage Chair after confirming that the chair was designed to accommodate a tall person (6’6). From ordering, confirmation, scheduling and follow up they were top notch. I received emails informing me of the status of my order, delivery date and use and care video links. After the “white glove” installation, I received a nice thank you email. Unexpectedly, a few weeks after delivery I received an unexpected and thoughtful gift via UPS! That’s what I call customer service. BTW - I love the chair. An added benefit of my massage chair is the relaxation felt after a heated massage. I often find myself dozing off in the reclined position. Once I stand up I feel like a new man. 😁

The Easy Massage Chair company is the best. They worked with me so I could afford the chair and kept me informed on delivery AND installation and followed up to make sure I was happy. I couldn’t ask any more from a company than that!!