EarthwiseseedReviews of earthwiseseed.com

I made an order, and they charged my credit card. Four days later they created a UPS shipping label, but UPS has not received the product more than 2 weeks past the estimated DELIVERY date. They answered one email saying either they were ready to ship immediately or UPS already had it. Now not responding. They don't answer their phones. Avoid!

It's been 2 months and 3 emails asking for a refund. I still have no seeds or a refund. Earthwise seed sent a email saying package on the way, when I log onto ups tracking it says label has been created no package received. It sure seems like Earthwise is a scam.

Never received. Ordered on 4/13. 4/24 i ask about when i would recieve order. I get an email back saying its already been picked up and awaiting scan. 4/27 still no movement so emailed again. Still saying UPS hasnt scanned it. i work with UPS every day, it doesnt take that long for packages to be scanned in. I finally disputed with my bank on 5/5 since the trackin number still showed no movement. dont purchase from them unless you want your money stolen.

I placed an order on March 27th and paid for 2-day shipping. I didn’t receive any shipping update until April 16th, and even then the tracking only showed “label created” with no actual movement. I waited nearly a week before reaching out, and when I did, I received a vague response about bulk shipping and system upgrades, but no real confirmation that my package had actually been handed to a carrier. After more time passed with no tracking updates, I followed up again and was told my order would be “pushed through again,” which suggested it hadn’t actually shipped in the first place. Save yourself the headache and money and just go to a local farm store.

I ordered and paid for this product on March 12 2026. I had not received it as of today (4/29/2026) I received no notification that the order was delayed. When I spoke with a male at this company on 4/20/2026, he said there were product and shipment delays but it was sent out that day. When I tried to track it, the original tracking links “expired” and there were no shipping updates or new links. I called on 4/27/2026 and left a voicemail. No one returned that call or sent a message by 4/29/2026 I called on 4/29/2026 to finally request a refund. The man I spoke with said his name was Tom. Almost immediately, he began talking over me, interrupting me, and raising his voice. He said the item was arriving today (4/29) and he didn’t know why I was calling. I tried to tell him about the expired links, lack of a call back or a message, etc. After the call, someone named Jim sent me a tracking link. It was noted that the item was not shipped on 4/20/2026 —it was shipped 4/28. I don’t know how their actual product is, but I’d not purchase from this company again, just based on their customer nonservice and inability to communicate in a professional and respectful manner. I’m sorry I didn’t read the reviews first.

I placed the order at the end of March, and allowed for a little over 2 weeks for the shipment to go out given that they say they usually ship in 2-3 days but to allow for 10 days during the busy season. By mid April, there was no indication on their site that my items were shipping, so I attempted to call them (no answer), and wrote an email to the address provided on their website inquiring about shipping, and asking them to cancel the order if it would not ship out by a certain date, since I saw all the complaints online about them. I never received a reply from them, so I eventually disputed the charge with my credit card company. Then all of a sudden, like many others report, I received an auto-generated shipping update email, with another email from UPS claiming my shipment would be received the following day (overnight shipping). I did not receive the shipment the following day (the UPS tracker showed only that a label was created and said they did not receive the package yet). I wrote to them to cancel the shipment/order again but never heard back from them. Then for some reason the company shipped the item about 2 weeks after they created the shipping label (and after the chargeback processed). I honestly would not have minded waiting a while for the shipment, if I had been informed at any point of how long it would actually have taken and have been given options on how to proceed. I agree with others who say that it seems like something is wrong if they take your money immediately upon ordering (including payment for shipping!) and then leave you hanging, wondering if you will ever get your items. At this point, the company has lost trust with me and I wouldn't want to use their products at all, as I feel I have been lied to (from their website, their delay tactic of creating a shipping label well before they were ready to ship anything and only when a credit card dispute started, and from their replies to some complaints variously reporting that they're only behind because they exploded in popularity vs. they're all caught up vs. they want to resolve things if you'll just reach out to them by email or phone).

Ordered. Never received product. UPS says label created, but they never received the product. SHOP says the product was delivered. There aren't delivery thefts from my house. Called customer service twice, no answer, no return call. Finally, I googled the company name and delivery issues. My exact situation was reported by many customers. I am now disputing chatges. Waste of time and dissapointing.

Stay away from this company. As others have said, they lie through their teeth. It has been over 100 days since I ordered from them, and they still have not refunded my money. If you try to dispute your order with your credit card company, good luck. Upon receiving the complaint, they will ship your seeds out and tell your bank you have the product. My seeds arrived leaking from the box. I sent them back and demanded a refund. Now, for over two months, they've told me they can't give me a refund due to the long-closed credit card dispute. These people should be in jail, not running a business.