Dylan's Candy BarReviews of dylanscandybar.com

Received in the mail a nice Plastic container of Candy as a Gift from my niece from the Dylan's Candy Bar Co. The container had a nice variety of 24 difference candy items. Unfortunately, some of the candy was rather hard and stale. I emailed Customer Service and Rashida responded almost immediately with a replacement. Today 10/7/2026 I received that package. Thank You to Rashida and the Customer Service team for listening and responding to my issue. I would highly recommend Dylans Candy Bar Co. when you are looking for a unique gift to send someone.

Went to the shop in Atlantis and the workers were so rude!! They never told us there is no room charge (it’s a resort!!) and waited until our kids touched a box. TOUCHED A BOX. Then said “by the way it’s $35 per box and once you touch, you have to buy.” Then when we said room charge (after arguing that it was deceptive and unfair) they said no room charge. We searched every inch of that place to see if there was ANY SIGNAGE at all stating no room charge and there wasn’t. We did warn people coming in after us, so they all left. Deceptive and rude workers. It’s definitely a scam set up. Hope the franchise is ashamed of this shop. I disputed with the credit card.

Our Christmas order was never sent, which meant that many families did not receive a gift from us. Our order was made in November with confirmation that it was received. There was no notification of a fulfillment problem to allow me to find a replacement after that. They just never sent the gifts. In January they finally sent a notification that they were crediting my account for the entire order! When I tried to contact Customer Service, I could only get a message. I finally left my information so they could call me back, but they haven’t responded. There are so many great candy companies that value their clients. This is not one of them. They don’t deserve your business.

Run small!!!!!

Great service, and delivery! Excellent candy products. Although I don't buy candy all the time, they'd be the go to shop for anything candy. A good variety of options, and they were able to make customized products as well. I've shopped in the store, and online, although I enjoy going to the store itself, find the online version just as good when I need some candy.