Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
552 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gaining traction in the early 2020's, the Florida-based label is now part of America's fast-growing retro streetwear scene and a leading global destination for the latest menswear polo suits, tracksuits, and t-shirts.
DUVAL (duvalfits.com) has 552 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 510 reviews with 1 star · Clear filters
Paid for priority shipping, they then messaged me saying the product would be delayed. I responded back asking them to cancel my order then as I had ordered it for a trip and it would not reach in time. They ignored my request and sent me the item anyways. I have since tried to return the product. They have ignored seven emails from me, as well as three messages on instagram. They have zero customer service. Best to stay away.
By DG
Rezension: Sehr enttäuschend – nicht wie beschrieben Ich habe vor ein paar Wochen ein Set bestehend aus einem T-Shirt und einer kurzen Hose bestellt. Die Lieferung hat über drei Wochen gedauert – viel länger als erwartet. Als die Ware endlich ankam, war ich sehr enttäuscht: Weder die Farbe noch das Material entsprechen der Beschreibung oder den Bildern im Shop. Die Qualität erinnert eher an einen Pyjama als an Freizeitkleidung, und das ganze Set wirkt billig verarbeitet. Für mich leider ein kompletter Fehlkauf – ich werde es wohl direkt entsorgen müssen. Keine Empfehlung!
By Luka E.
I am stupid for ordering things from them because I did not read the comments about the company. but you are not stupid. I canceled my order after 11 hours from paying. They canceled my order but did not return the money. Be careful! They are scammers!
By Adalbertus
The sent the wrong item. I sent three emails with no repsonse. I then tried to call their customer service number but the number is not in service. The item also seemed to be made of cheap material with lousy stitch lines. Horrible company please do not waste your money!!!!!!
By Jon D.
I would love to give zero star don't waste your money. First of all it took long time for my item to arrive after it did the quality is Horrible so I want to return it says on the website send us the email if you like to return to request authorization I send them 3 emails no response from them I think this company is a scam .
By digant S.
Leider wie bereits schon andere angemerkt haben, es sieht absolut nicht so wie auf den Werbebildern aus !! verschickt wird über China ! 4 Wochen !!!! schade, auf den Bildern hat es echt gut ausgesehen
By chris R.
I ordered few outfits and have not received my product. I've contacted them and they say there was a delay because of high demand. I waited a few weeks longer, checked back 4 times on ETA and no response. Horrible. Wish I saw these other reviews before purchasing. Now I need to figure out how to get a refund.
By Robert S.
Ware wird nicht geliefert, keine Reaktion vom Kundenservice.
By Luca K.
