Fantastic customer service
Fantastic customer service! Excellent products!
By It's M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
28 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Starting business in 1992 as a medical equipment repair shop, Duraline Systems, Inc. has now grown to serve many different industries as Sterilization Equipment Specialists. Duraline now offers the complete package for the clean-to-sterile reprocessing of instruments. This includes small counter-top sterilizers to large 1000-liter autoclaves - new or refurbished to like-new condition. This also includes all related equipment and consumables used in the reprocessing cycle. Serving all of North America.
Duraline Systems (duralinesystems.com) has 28 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 25 reviews with 5 stars · Clear filters
Fantastic customer service! Excellent products!
By It's M.
Duraline is excellent - the customer service is fantastic and they go above and beyond to make sure that their clients are satisfied. Great products and service, a winning company!
By RMT I.
Fast, friendly and very professional.
By Dennis B.
Excellent service. Great people. High quality products guaranteed! Only company I will ever do business with in regards to sterilization. Highly recommend!
By The Creative E.
great service
By NYU Langone Ambulatory Care West S.
Knowledgeable and friendly tech support. The phone is answered by a real human! Highly recommended.
By Frank
I purchased a Midmark M11 online through Craig Walker. He was wonderful! He was pleasant, responsive and a pleasure to work with. He is a true asset to Duraline.
By Beleza Plastic S.
Competitive pricing and the best customer service.What more could you ask?
By Lions Gift of S.