Integrity
Cost of repair was over the price of a new one. Helped me replace my drone for substantially cheaper than a separate purchase.
By Gene F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
250 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are an authorized DJI Dealer & Repair Center offering a full line of DJI products and accessories, customization and upgrades. On top of being a stop shop for all drone related needs, customer satisfaction is our #1 priority. We offer an amazing in store experience, coupled with knowledgeable representatives and an inviting atmosphere.
Drone Nerds (dronenerds.com) has 250 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 200 reviews with 5 stars · Clear filters
Cost of repair was over the price of a new one. Helped me replace my drone for substantially cheaper than a separate purchase.
By Gene F.
Quick with response time and shipping. Very helpful staff.
By Matias F.
Quick response, got my answer in one sentence by your tech person, thank you
By MA A.
ROBBIE IN CUSTOMER SERVICEROBIE
By Tony J.
Everyone was very responsive and helpful and I am super grateful for the team at Drone Nerds. THANK YOU!!!!!
By Yensa W.
Quick honest kept in touch with me through the whole pexcellent company hopefully I don't have to use them again lol but they would be 1st in line
By William L.
We had a rocky start with Dronenerds' payment system (Bolt), as my order was cancelled and they did not provide me with the 24-hour window to comply with their security verification system; however, Drew from DroneNerds guided me through the entire process so I could make the new purchases, and everything went fine with no problems in the payment system (Bolt). Everything was great, and Drew made everything easy and right with DroneNerds. I will be sure to be back as a customer with DroneNerds in the future because of how Drew handled everything perfectly.
By Sebastian F.
Great communication, super fast repair, and everything is like new. Also, I received my broken camera as a memento! So cool, thanks everyone!!!!
By Chase