You get what you pay for
Pricey, but good service makes up for it.
By Miles
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
598 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.
Drone World (drone-world.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 58 reviews with 4 stars · Clear filters
Pricey, but good service makes up for it.
By Miles
Had a slight issue with an exchange but everything else was fine. My issue was quickly resolve.
By Nich T.
Sold DJI reseller with interesting add ons. The three battery charger is handy though a bit unfinished.
By Dan
I received my item in great working order. The only problem I've had, is one item wasn't shipped and I can't get Drone World to contact me back.
By Paige
I was very please with how quickly the product was sent to me and the service the company did. Product pricing is very competitive and I was very happy with the product that I received
By Dan B.
I purchased a Phantom 3 Pro kit. The deal was good - extra batteries, extra propellers, nice case, some other bonuses. After a few days the order was still "processing." I emailed after about a week and they replied with a quick "sorry for the delay" and suddenly the order was processing and shipped within a day. Seems like it got stuck in their system or they forgot. Overall happy with purchase and company, though.
By Nathan
I ordered my Phantom 3 Pro on 12/01. On 12/10 I still had not received any updates but did get prompt responses to my email inquiries. Initially I was told that their standard turn around time was 4-6 days. On my third inquiry at 10 days their response via email was that they have been inundated with orders and are processing as quickly as they can to meet the Christmas rush. While I do accept that explanation it would be more customer friendly if they just indicated that up front.
By Brad D.
impressed with equitment very well built, little trouble getting it to fly, but once I got it going very happy with how it flys
By Richard S.