Purchase experience with Drone World
Very pleasant experience. Got what I want and they ship fast. Item arrived promptly and works perfectly. Thanks
By Loon L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
598 reviews
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Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.
Drone World (drone-world.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 437 reviews with 5 stars · Clear filters
Very pleasant experience. Got what I want and they ship fast. Item arrived promptly and works perfectly. Thanks
By Loon L.
They are really good here. The product originally said I would get it in mid august because they were out of backpacks. I got it much earlier then that. But it there are any problems or anything they are really easy to get ahold of. So great customer service you could say. I would definitely recommend them to anyone!
By George S.
Had some problems updating the firmware in mid August of this year. Lost connection with controller and camera view. Sent the unit to Drone World and they returned it is perfect working order. Ordered a second Phantom 3 in the meantime because I like to have equipment ready when jobs come calling. Had a similar but different problem on the second unit. Happened to be passing thru LA area and stopped by to say thanks and meet the tech who helped me on the phone and by e-mail. He was nice enough to take a few minutes to get my spare unit straighten out. Real good people to deal with.
By Mike S.
It was easy to order the drone with the accessories I wanted. The shipment was quick. I would order from Drone World again.
By Kelly
They were very helpful in helping make a decision on what type of equipment i needed and they were fast at returning my calls. The best of all they take great care on fraud purchases and they do this by verbal confirmation.. Its a great company any i will MOST defiantly buy from Drone world in the future
By Mark H.
Made multiple calls to Drone World and they walked me through all of my questions. Tim did a great job of describing the pro upgrade kit to me and made sure I got everything answered. Took my order right over the phone and I had it by the end of the week. Great experience from start to finish.
By Anthony
The service was great and I received my products faster than expected. Very pleased with Drone World!
By Kaitlyn
Got the Phantom 3 Pro bundle upgrade kit with nanuk case. Easy order experience and free fast shipping, got it in a few days. The Phantom 3 is awesome to fly and the kit comes with everything I was looking for.
By Sam