Ordered the mavric 2 pro opened the…
Ordered the mavric 2 pro opened the package control didn't charge. I have been calling and emailing for a week and half with no response.
By Nick B.
Sunday, November 8, 2026 · Customer reviews of US businesses
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Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.
Drone World (drone-world.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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Ordered the mavric 2 pro opened the package control didn't charge. I have been calling and emailing for a week and half with no response.
By Nick B.
I purchased a super charging station for DJI Mavic PRO on December 4th. When I received it I realized that I bought the wrong one and I should buy the one for PRO2. I have been contacting the company via email and phone calls since then requesting to make an exchange. But it's been 2 weeks I haven't received any responses. Has anyone had any experience contacting them?
By Lingyan K.
If I could give 0 stars I would. Order placed Nov. 26th. No shipment, no follow up and no response to phone messages or email. these people are straight up thieves.
By Mark T.
Ordered kit never received on promised dates and still have not gotten anything . No one answers phones or emails! I was promised my drone overnighted on the 6th and nothing! do not use this company they do not care about the customer! 2600 dollars spent and nothing!
By Nature coast D.
I am a commercial drone pilot. I recently ordered a Phantom 4 Pro drone, plus extra parts - ORDER #46525. It's been over 3 weeks and I do NOT have my drone! When the order was placed on November 21, 2018 - Drone World said everything was IN STOCK! 3-5 days shipping. As of December 11, 2018....I have only received a small box of parts. NO DRONE was delivered! I have called 3 times and left messages - NO response! I have have emailed twice with my order number. NOTHING - NO response! I am being forced to cancel my corporate credit card and file a dispute with my credit card company - and will NOT pay the bill. The credit card was charged - and I have NO drone. That's terrible!!! NO response from Drone World in over 3 weeks - NOTHING!
By Tom K.
Non-existent customer service...have been trying to contact for 2 weeks now both through email and phone and have not gotten through
By Nick S.
I've really lost my patience with Drone World, they contracted on Wednesday promised ship that day ,didn't happen. I waited, and gave them another chance, promised over night shipping didn't happen. These people are just flat out liars. Beware of Drone World, beware of Drone World.
By Randy M.
BEWARE - NO CUSTOMER SUPPORT I made the biggest mistake buying my drone on drone world!! It's been over THREE WEEKS!!!! And still no sign of our drone, i bought a little mini drone for our 5 year old, this is the biggest mistake i ever made im never shopping on drone world again and they have no customer service to complain to!! DO NOT BUY FROM DRONE WORLD
By Kelly