5 stars: Excellent – no reservations, I would recommend this company to anyone.
Drone World will continue to get my business to to their superb customer service.
By Tony N.
Sunday, November 8, 2026 · Customer reviews of US businesses
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Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.
Drone World (drone-world.com) has 598 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 437 reviews with 5 stars · Clear filters
Drone World will continue to get my business to to their superb customer service.
By Tony N.
I bought a drone and a spare battery from Drone World. The spare battery wouldn't charge. They replaced it immediately. This was my first drone and I had a lot of "newbie" questions. Drone World was great in timely answering a lot of emails with my questions. My purchase and all communication with them was all online. They were very fast and professional.
By John
I had a very good experience when ordering and receiving my drone. I will use them again when needed
By Jd
Your bundle sales was the best! I got the best value for all the goodies you included in the bundle and I was truly happy with your price! I highly recommend Drone World to all buyers! Thank you!
By Choi J.
Great customer service! They respond right away to my questions.
By Chris Estrella M.
I had an issue with my Phantom 4 Pro and Drone World swapped it out. I bought around Christmas time and I they they were a bit overrun with orders. So response was a little slow. Still waiting on my polar pro order so time will tell on that one.
By Donald J.
When Phantom 4 pro plus came out, I looked on multiple websites including eBay and amazon and shopped for best package and price! And of course, I ended up buying mine at Drone World! They had the best bundle package and the lowest prices. After receiving my drone, I had to call customer service for some software issues...They were very helpful and friendly. I am glad I went with Drone World!
By Nahid L.
Best customer service around. I needed special attention on this particular kit. This is the third kit that I have bought from Drone World. I needed this kit within two days and they got it to me including the original packaging for inventory reasons for my business. I couldn't be more pleased with the customer service and dealing with particularly Brendan Arms. I'm about to make a fourth purchase in the next few weeks for Mavic pro.
By Sean S.