Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
168 reviews
Oscar Car RentalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Oscar Car Rental's Trustpilot. We hope you have been satisfied with your car rental with us.
Oscar Car Rental (driveoscar.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 13 reviews with 4 stars · Clear filters
Rental staff were very cordial and provided us with a little upgrade. The only drawback was that downloading a drivers license was not workable on our home desktop.
By Jeffrey Schimpff J.
Response from Oscar Car Rental· Apr 13, 2026
Hi Jeffery, We are so glad to hear you had a good experience and are happy to help! Best Aliyah Oscar Car Rental
The appointment was easy to book the process to pick up and drop off was easy. The only thing I didn't like is the steering on the jeep is off. Like it's wants to steer itself and you have to correct it. Makes me nervous driving it.
By Angie B.
Response from Oscar Car Rental· Oct 13, 2025
Hi Angie, We greatly appreciate the feedback! We would love to get some more information about this issue, if you are able to reach out to customer service. Thank you, Mazalyn Oscar Customer Support
I booked my rental online, and the day I was supposed to pick it up, it was returned crashed. The guy went and bought a mini van so I would still have a rental vehicle for my vacation which was very appreciated. Only down side was the air conditioner in the vehicle didn't work properly.
By Aaron S.
Response from Oscar Car Rental· Aug 19, 2025
Hi Aaron, Thanks for your feedback. We’re glad we could arrange a replacement vehicle so your vacation wasn’t disrupted, but we’re sorry about the issue with the air conditioning. We hope we can do it better next time! Best regards, Theis Oscar Customer Support
The rental process was very easy. We rented a 12 passenger van and didn't have any issues. Only downside was the smell. It had an unpleasant odor that never went away. The inside of the van could have been a bit cleaner. I vacuumed it before we left on our trip.
By Scott P.
Response from Oscar Car Rental· Aug 19, 2025
Hi Scott, Thank you for taking the time to share your feedback and for giving us 4 stars. We’re glad to hear the rental process was easy and that the van worked well for your trip. We’re sorry about the odor and the cleanliness not being up to standard - that’s not the experience we want to deliver. Your comments will be shared with our team so we can improve. We hope to welcome you again and give you a full 5-star experience next time. Best regards Theis Customer Support Team
There were almost no issues with this rent-a-car service located in Genk, Belgium. The rented Corsa was quite new and tidy. The prices are relatively moderate and affordable. The office location is convenient and accessible. Remarks: - The staff could have been more responsive and helpful - The daily distance limits are pretty strict - The deposit policy could have been more flexible
By Paul N.
Response from Oscar Car Rental· Oct 9, 2024
Dear Paul, Thank you for your detailed feedback! We're glad to hear that you had a positive experience with our service in Genk and that you found the Corsa to be new and tidy. We appreciate your comments regarding the responsiveness of our staff and will work on improving this aspect. We also take note of your remarks about the daily distance limits and deposit policy, as we strive to enhance our service continuously. We hope to welcome you back in the future! Team Oscar Car Rental
