This company is committing theft
This company is fraudulent one they let you buy once it works then every other time they withdraw money from your card without your knowledge and you cannot call them in any way
By Habib K.
Monday, November 9, 2026 · Customer reviews of US businesses
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1,836 reviews
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Drift (drift.co) has 1,836 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 717 reviews with 1 star · Clear filters
This company is fraudulent one they let you buy once it works then every other time they withdraw money from your card without your knowledge and you cannot call them in any way
By Habib K.
The scent only lasts a very short time, certainly not worth the cost..!!!!
By James M.
Terrible - do not use, ordered 2 air fresheners, its now added me to a subscription, the AI chat says cancel subscription in you account page, I didnt have an account set up. So set one up, still says I havent got a subscription even though theyve taken payment. The email address for their refund request on their website isnt correct. This is an absolute scam and impossible to get hold of anyone.
By Soraya
Don’t trust Drift! It’s a scam! I have continuously and formally disputed ongoing charges to my account. I have already cancelled my subscription, yet I continue to be billed and receive products from Drift. I have previously attempted to resolve this through your customer support, but I have not received a response. Please process my cancellation immediately, stop all future shipments, and refund any unauthorized charges made after my cancellation date.
By Lena
Didn’t know this was a subscription. Cancelled it.
By Barbara K.
Dispenser leaks. Ruined my tile and hardwoods,
By Joni D.
I was double charge last month and when I contacted customer service over it they never got back to me. Resulting in me to cancel my subscription with you.
By John
Just thought I was ordering a single air freshener to test them out and see how i liked it. Turns out it was a monthly subscription and was billed again the next month.
By NATHAN D.