Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
236 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drhorton is listed under Contractors & Consultants.
Drhorton (drhorton.com) has 236 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 188 reviews with 1 star · Clear filters
WORST BUILDER OUT THERE. DO NOT PURCHASE FROM THEM!!!! CHEAP PRODUCT AND THEY LIE THROUGH THEIR TEETH!!!!!!!!! OURSELVES AND SEVERAL OTHERS TOLD A FENCE WOULD BE PLACED ONCE OUR HOME WAS DONE. GUESS WHAT, THEY CHANGED THEIR MIND AFTER WE PAID. NOTHING BUT BAD PRESS ONLINE, TRUST THE BAD REVIEWS, DO NOT FALL FOR THE LIES. YOU WILL BE IGNORED.
By Daniel L.
1. Outdoor plug was not sealed right. Watering the grass caused it to blow and we lose power frequently on that side of the house. 2. Nail pops on an entire wall. 3. Garage door only closes from the house. 4. Thermostat stopped working and it’s going to be 95 plus degrees for the next 10 days. No help from their contractor until after Monday. 5. Bedroom doors wouldn’t close 6. Uneven bathroom floors. 7. Sod was horribly laid large gaps in between rows and landscaping wasn’t great either. Only thing fixed were doors. The garage door has been worked on 3 times and we haven’t lived here a month.
By Jade L.
Dr Horton assistant superintendent is now living in our home with my wife after we purchased in Alabama. He is married with children and so is she. They have a leadership problem and cannot be trusted
By Matthew J.
I regret I bought a house in WV from this builder. They can sell the same house plan and model in the same neighborhood for different prices to different sellers so be careful not be scammed, the level of finish of the houses is very poor and cheap. their after sale warranty is awful I have been begging them to come and fix the house issues that are defective and they keep ignoring my warranty requests, they will decline most of it. Terrible experience
By Hany
Heating and Air Conditioning service under warranty for 2 years we're at 1.5 years and they've been out 13 times in the last 6 months with no solid answers to why heat keeps going out and now why not cooling a one story home. Siding keeps falling off. I've called siding installers to even offer to pay for repairs they never call back. Electrical plugs in home keep kicking breakers. Stay away from new DR Horton Homes.
By Beth H.
Worst builder ever. My new house if falling apart.
By Long W.
Do Yourself a favor DO NOT purchase a DR Horton Home. Overpriced, Don't Hold Up, Flawed Amenities. If you do, you will live to Regret it!!!
By Edward L.
Our town just refused to approve zoning changes for a project by DRH after two meetings. Good! Their presentation was even worse than the attitudes of the presenters. They didn't address any questions about their reputation and reading their reviews it's easy to see why. Do Not do business with them because whether you're an individual, a contractor or a town, they will not have your best interests at heart. Their reputation preceds them and not in a good way. It's definitely going to be ALL ABOUT THEM and their profits. Just Say No to D R Horton!
By R M.
