DreamSofa.comReviews of dreamsofa.com

I have a beautiful new sofa! After many months trying to find the right style, size, and upholstery material, I chose the Turin sofa with Hepburn Teal upholstery and Espresso legs. Everyone was helpful during the process. Kiara, Veronica, and Karla took care of everything. Karla helped me with a small issue with the legs after delivery. She made sure I had the correct legs sent to me within a week. The sofa builder/creator sent the legs right away. She followed up to make sure I received them. All is well. Charlotte T.

Great quality of the sofa, amazing color scheme available, professional customer service. Specifically want to express thanks to Carla who was very patient and understanding with all my requests.

Karla was extremely helpful, polite, and responsive to our issue with the sofa. She followed through on a repair that went above and beyond what we were expecting. She continued to reach out to us to make sure we were 100% happy with the sofa. Highly recommend.

Love our new Antalya Sectional. We just received our custom sectional from DreamSofa, and I am absolutely thrilled. We've been looking around for a couple of months and checked out the usual suspects - West Elm, Pottery Barn, Room and Board, HD Buttercup, and RH. Nothing was just right for our space due to limitations on sizing and fabric, and we needed more modifications. We instantly loved Antalya and to my surprise every aspect could be customized down to the exact size and orientation. I'm honestly shocked by the incredible level of customization DreamSofa offers. I'll be honest we were a bit anxious about buying online, but their team was incredible. I worked with Marissa and Amanda, and they helped go through their performance fabrics, and particularly indispensable in helping us modify the comfort level. We went with the Plush, which is their new comfort with an innerspring system built inside and wrapped in memory foam - it's like sinking into a cloud, but still supportive, which is why we thought it would work great for us. We just had our first slumber party on it, and it's incredible. The craftsmanship is impeccable, and kids and the fam are raving. The Royale fabric not only looks gorgeous but also super soft. It's a perfect blend of luxury and practicality. My thanks to Marissa from DreamSofa for her invaluable assistance throughout the process. Her expertise in helping me select the right configuration and fabric was crucial. I wholeheartedly recommend DreamSofa.com to anyone looking for a high-quality, luxurious custom sectionals.

Two things. When I originally ordered my sofa, I didn’t realize the size I selected limited me to a double bed and by mistake I ordered a queen mattress. I received a proactive phone call explaining this and the order was modified. Nice to see someone was paying attention. Second item was delivery. I live in a very rural area and the delivery company had issues with delivery. Karla was the intermediary who made sure my delivery went smoothly. It wasn’t easy as I couldn’t get in touch with the delivers directly. Karla kept me informed daily with phone calls, text and emails. And when I was frustrated she stayed calm and polite and got the job done. I appreciated that she made sure to stay on top of this and even followed up after the delivery. And the couch is beautiful, extremely well made in America and we love it!

These sofas are gorgeous! I purchased 3. There was an issue with one and Karla was amazing. She quickly and effectively resolved the issue for me! Dreamsofa.com makes an amazing quality product. I do highly recommend.

Our Calgary Sofa Sleeper with the Prisma Hydrate fabric is definitely a WOW!! WONDERFUL quality, looks amazing in our family room and already passed the wine spill test. OUTSTANDING customer service and follow up. Ordered the Dream foam style mattress that turned out to be not your typical memory foam and only 4” in depth which was a little on the thin side for two medium sized adults. I contacted the Dream Team about this was quickly addressed. I received a memory foam topper which made all the difference. WILL most definitely use Dream Sofa again and have all ready recommended them others.

Great quality product, offered in a variety of styles & fabrics. It did not disappoint. All the staff that I interacted with were exceptional, particularly Karla, who went above & beyond to ensure that my needs were met. Bravo!