Dot & BoReviews of dotandbo.com

527 Flume St., Chico, California

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The Fair Hearing score

3.7/ 5

Average

140 reviews

Dot & Bo3.7Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Dot & Bo

Shop modern furniture and home décor for every room in your home, ranging in style from mid-century to industrial to bohemian and more. All up to 60% off.

Dot & Bo (dotandbo.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.

Also known as: dotandbo.com
Website: dotandbo.com
Category: Home Goods Stores
Location: Chico, California
Listed on The Fair Hearing: 2026

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Dot & Bo reviews

Showing 32 reviews with 1 star · Clear filters

Nov 4, 2019
My ordered was cancelled
My ordered was cancelled And I have yet to receive a reimbursement I have not been able to contact anyone from this Company COMPLETE SCAM!!!!
By Maribel
Response from Dot & Bo· Nov 5, 2019
Hi Maribel, We are sorry to hear about your experience. If you order was indeed canceled, you should have already been refunded automatically. In any event, please reach out to our Customer Support team from https://www.dotandbo.com/content/contact-us and we will be happy to check on this for you!
Oct 31, 2019
was not what I thought it was
was not what I thought it was
By Marie
Response from Dot & Bo· Nov 5, 2019
Hi Marie, We are sorry to hear about this experience,, a member of our team will be reaching out to you to see what we can do to help.
Oct 30, 2019
do not buy from here
I am struggling with their customer service. I ordered a 4x6 rug. The wrong item was delivered. I took a photo and started the return right away. It’s been several weeks and all I wanted was the original item. Still don’t have it. I No idea when it will be remedied. I’m out $ and time. do not recommend you buy from this place.
By Shelly L.
Response from Dot & Bo· Nov 5, 2019
Hi Shelly, We are sorry to hear that you received an incorrect item. Looks like we received your email, sent you a return label, and the item is on the way back to us. We have also issued you a refund. If you need additional assistance please feel free to follow up via email. Once again we apologize for the inconvenience.
Sep 14, 2019
Can't get response about comforter…
Can't get response about comforter wrong color
By Phyllis
Response from Dot & Bo· Sep 16, 2019
Hi Phyllis, We are sorry to hear that you received the incorrect color, a member of our team is reaching out to you now. Thank you
Aug 29, 2019
Horrible, no phone number to call.
This was my first order with this company and they sent me the wrong size curtains and the wrong color. They do not have a phone number you can call to talk with anyone. I filled out an online return and they have not got back to me and it's been almost a week. Do not buy from this company. I'll have to call my credit card company to stop payment now.
By Sam M.
Response from Dot & Bo· Aug 29, 2019
Hi Sam, Thank you for taking the time to leave a review. Looks like your order was delivered a couple days ago. Sorry to hear that you didn't receive the correct item. A member of our team will be reaching out to you.
Jul 31, 2019
The quality of this piece is very disappointing
The quality of this piece is very disappointing. I purchased it as a house warming gift, and I am almost ashamed to present it to my friends. I'm sure it was done with a computerized machine as the names came out great, however, they could have used better quality material. Definitely would not buy again, and do not recommend.
By Carol
Response from Dot & Bo· Jul 31, 2019
Hi Carol, I'm so sorry we let you down. We've taken your feedback, and the feedback of other reviewers, to heart. We are reviewing this product. Thank you
Jul 26, 2019
I placed an order and never received
I placed an order, it was shipped, fedex refused to deliver. It was damaged and fedex returned to sender. I emailed you several times and got no response. Never received my order. No phone number to contact you directly. Poor customer service. Will not recommend Dot and Bo or any company affiliated.
By Toby
Response from Dot & Bo· Jul 26, 2019
Hi Toby, We are sorry to hear that your item was damaged, and returned to sender. We were unaware. We have issued you a full refund, and a credit, please look out for our email with all the details. Thank you
Jul 25, 2019
Stinky Sheet Set!
Ordered sheets that came out of the package smelling like a ripe sweat shop, and took four washings to be usable! Yuck! Never again!
By Never A.
Response from Dot & Bo· Jul 26, 2019
HI Sally, We are sorry to hear about this incident, sounds like you got a bad deal. Please look out for an email from us. Thank you

Dot & BoReviews of dotandbo.com

Rating distribution

What customers rate

About Dot & Bo

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Dot & BoReviews of dotandbo.com

Rating distribution

What customers rate

Dot & Bo reviews

My ordered was cancelled

was not what I thought it was

do not buy from here

Can't get response about comforter…

Horrible, no phone number to call.

The quality of this piece is very disappointing

I placed an order and never received

Stinky Sheet Set!

About Dot & Bo

More in Home Goods Stores, California

NeonSigns.com

Revelite

LeonLite - Professional lighting made affordable

neonondemand.com

Dot & Bo reviews

My ordered was cancelled

was not what I thought it was

do not buy from here

Can't get response about comforter…

Horrible, no phone number to call.

The quality of this piece is very disappointing

I placed an order and never received

Stinky Sheet Set!